Caliber - Tyler - South
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was really pleased with the communication about the status of my vehicle. Rick kept me informed of the progress throughout the entire time. My car looks great! Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was kept informed at all times about the progress of my vehicle repairs. They were efficient as well as courteous. I would recommend Calibur Collision to anyone.
My Experience - 5.0/5.0 -
Y’all did a great job. You kept me informed throughout the process. The staff is very friendly and efficient!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very organized and kept me informed throughout the process of repair. They were friendly and patient. The repair was excellent.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am completely satisfied with your team. Rick Hardin gave me 5-star service; couldn't ask for more. Your technicians obviously know their stuff. Everyone I interacted with was courteous and professional. Thanks to all the staff for making a generally lousy situation easy to deal with! We truly appreciate your efforts!
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0 -
I'm happy. Now stop pestering me with requests for survey response. I've already responded positively, at length.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looked great when finished! Love that they detailed also
Likely to Recommend - 5.0/5.0 -
I will be glad to recommend Caliber.Collision to anyone who needs auto repair!
Repair Quality - 5.0/5.0 -
I appreciate the way Rick took care of everything between Caliber and the insurance company, including making sure the rental car was provided for the whole time it was needed My car looks great and I’m very happy with the way it looks! I will be glad to recommend Caliber Collision to anyone who needs car repair! Karen
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rick was great and always kept us informed of the progress. The process from filing the claim thru the entire process was maybe even easier than ordering food from a kiosk so I would recommend.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and customer service. Butch was excellent.
Likely to Recommend - 5.0/5.0 -
Great customer service and communication. Butch was very knowledgeable and professional.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service Rick was great
My Experience - 5.0/5.0 -
Extremely pleased with your great service, communication, and repairs completed on our Nissan. Finished well before predicted date of completion. A stellar experience! Thank you!
Likely to Recommend - 5.0/5.0 -
Without reservation.
Repair Quality - 5.0/5.0 -
Awesome service. Very professional.
Customer Service - 5.0/5.0 -
Kept us informed throughout. Easy to reach, friendly, responsive. Superior service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate all of your help and constant communication throughout the process. A++
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend; service, repairs and communication were all excellent!!
Repair Quality - 5.0/5.0 -
Excellent job; completed in timely manner and Butch kept us well informed regarding progress. Will use them again, LOL, but hope I don’t have the need! Satisfied customer!!
Customer Service - 5.0/5.0 -
Excellent service!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and customer service
Customer Service - 5.0/5.0 -
Butch and everyone was very kind and kept me updated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Highly recommend them!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recommend them, Rick took care of everything for me!
Customer Service - 5.0/5.0 -
They are great people to work with!