Caliber - Tyler - South

4.8 (819reviews)
97%
5520 Old Jacksonville Hwy,  Tyler,  TX  75703

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (819)

My Experience

They were great took care of business and kept me updated

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Did a good job and got my truck finished quickly

My Experience

Mostly everything was great. I wish communication about the status was a little more forthcoming. Our sunroof was repaired, and when we were driving home after picking up our vehicle, we stopped to vacuum out the car, and while doing that I cut my hand on a piece of glass that had fallen onto the passenger seat. I'm not sure if that could have been prevented given the situation, but it could be very dangerous and potentially a liability for your company if someone more litigious than I were to have had that happen.

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My Experience

Awesome service. Personal, helpful, honest.

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Returned Clean

My Experience

The staff was beyond sweet, they also did an amazing job on the repair! Definitely would recommend this company to anyone.✨

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Without a doubt I would recommend them to anybody

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They were awesome they took care of everything that needed to be taken care of and my car looked better than it did when it went in they detailed it inside outside it was just awesome best experience I've ever had

My Experience

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My Experience

Great service from everyone very professional I recommend them highly

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My Experience

Fast service, very communicative. Car looks good as new.

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Returned Clean

My Experience

We will highly recommend anyone that needs work done on there car to come to you guys, thanks for a job well done.

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Returned Clean

My Experience

Highly professional, quick, detailed the car and the repair was immaculate. Will not take my cars any where else.

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Very professional, easy process and we had our vehicle ready in two days.

Repair Quality

The repair looks great.

Customer Service

Very professional.

My Experience

We loved the awesome Customer Service that Samantha & Rick provided. Rick told us when it would be ready & they finished a day early!! He gave me an estimate & it was what we paid! Caliber Collision fixed my wife's crunched bumper & fixed the old damage on the front passenger side panel near the headlight. The people that worked on her car did an exceptional job & even washed & vacuumed her car. Exceptional service!!! We would recommend everyone try them, you will be very happy. What a great business to have in Tyler!

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Excellent quality work done on my car. I wouldn't hesitate to recommend Caliber Collision to anyone! They are awesome!

Repair Quality

Excellent quality repair!

Customer Service

Excellent customer service at front desk by Samantha Garland. Rick Hardin, Service Advisor, kept us updated all the time on our car's repair progress. The repair work on our damaged Hyundai bumper was done & you would never know that there was ever any damage! Excellent body work! Rick told us that our car would be ready on Thursday. What a surprise when Rick called us on Wednesday & told us our car was ready a day early! We are so pleased with the service we received! If you need ANY body work on your vehicles, don't hesitate to call Caliber Collision on Old Jacksonville Highway in Tyler. Rick Hardin will be able to get you in quickly & your vehicle will look awesome!! You won't be sorry!!

My Experience

The communication with the person doing the dent repair could have been better since there were spots missed but, overall things went well.

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Returned Clean