Caliber - Tyler - Southwest

4.9 (972reviews)
99%
4171 Frankston Highway,  Tyler,  TX  75701

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (972)

Likely to Recommend

Repair Quality

Caliber collision on Frankston highway in Tyler Texas did an excellent job on my car. My car look like it was never in an accident. And the staff a Caliber collision was very nice. And they even detailed my car and everything. I am very satisfied Thank you caliber collision.

Customer Service

Returned Clean

My Experience

Great service and loved the way they kept me up to date on the status of my vehicle!

My Experience

My Experience

Very pleased with service. The repairs look very good and matches the existing paint. The truck looks new and was repaired on time. Received several reports during the week. Highly recommend Caliber.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Even though there was some difficulty getting parts due to the holidays, Bobby was more than helpful, kind and courteous. Very professional.

My Experience

The staff is great. Friendly and accommodating. I would recommend Caliber to anyone!

Likely to Recommend

Repair Quality

Great staff and excellent results

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Bobby went above and beyond to get the parts that were requested!!! Completely satisfied with Bobby!

My Experience

Excelente servicio, muy amables y te mantienen informado sobre el estado de tus reparaciones David Gallegos excelente persona con trato profecional y muy amable.

My Experience

Bobby was excellent. He had patience with me and nail what needed to be replaced on the car. Still need a hubcap due to supply chain issues. Thanks Caliber Collision.

My Experience

I just want to say how happy I was to see my Tahoe look new again. Timothy Dixon did an amazing job to making sure my Tahoe looked back to new. The receptionist was very friendly as well and made sure all my questions got answered or phone calls returned. Thank you once again, thank you for the wash inside/out … lol it needed it. I’m sending everyone here for any body repair.

Likely to Recommend

I was actually recommended by my dad. He got his vehicle repaired here and I really like the work so I decided to bring mine in.

Repair Quality

Everything was perfect

Customer Service

They were all very friendly and polite

Returned Clean

My Experience

The best business dealings experience and Professional service and courteous people I have dealt with in a long, long time. Thank you for your great run business and all your very great employees. Great job guys. Thanks to you all.

Likely to Recommend

Repair Quality

Customer Service

Excellent service and great perssonalities.

My Experience

Loved the service was exceptional!

My Experience

Extremely happy with this place! The service is excellent. The work looks great. My truck got hit in a parking lot and my door was damaged. I had to find a new body shop since Davis-Green is no more. Come to find out the service manager at this location used to work there. Caliber Collision did fantastic. They dealt with the insurance company and got my truck fixed in one week. When I dropped the trick off David rode with me to Enterprise to get my rental truck, then drove my truck back to their shop. Fantastic service from start to finish. Great communication during the whole process. When I picked the truck up they even let me leave my rental at the body shop and told me they would take care of it. The body work and paint looks as good as new. Can’t even tell the there was ever any damage. They even fixed some other paint scratches that were already there in the process. The entire truck was detailed inside and out. 10/10 would recommend!

Likely to Recommend

Already recommended them to my boss.

Repair Quality

So far so good. Looks as good as new.

Customer Service

Customer service was spot on from start to finish. Totally happy there.

Returned Clean

Likely to Recommend

Repair Quality

Everything was fine except for the massive amount of time it took to replace a radiator and compressor but I also noticed chips in the paint of my hood that I know were not there before hand

Customer Service

Returned Clean

My Experience

Make sure that everything! Is in working order

Likely to Recommend

Don't expect anything in return

Repair Quality

Had to return, pulling to the right, than left. Problem fixed

Customer Service

Very kind

Returned Clean

My Experience

Speedy service and they kept me informed through the whole process

Likely to Recommend

Repair Quality

Customer Service

quick turn around, great work and incredible customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service,. Well trained highly professional personnel. My car was returned in better condition over and above the repair.. I’m highly satisfied and would recommend Caliber to my friends and family.

My Experience

Likely to Recommend

Repair Quality

Customer Service