Caliber - Tyler - Southwest
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Mr. Dixon is very nice. I’m disappointed though I would have to call for updates and we have had to take our vehicles back for further repair.
Customer Service - 3.5/5.0 -
Mr. Dixon is very nice. I’m disappointed though I would have to call for updates and we have had to take our vehicles back for further repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After the only repair shop I had ever used refused to even look at my car because the other person’s insurance company “is a pain to deal with”, I started googling and calling around. The people at Caliber Collision were so helpful and assured me that even though this particular insurance company would make them jump through hoops, they were more than willing to take care of me and my vehicle. They picked up my car the very next day and kept me informed every step of the way. I got my car back and couldn’t be more happy with the repair. Looks and drives like nothing ever happened ! I hope to not need a repair shop in the future, but if I do, it will be Caliber Collision. Thanks guys!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very thorough and kept me updated with the progress on my equinox.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was excellent, the work done to my truck was done quickly and I’m very satisfied with their hard work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
excellent customer service and communication
My Experience - 5.0/5.0 -
Thank you so much for handling my car problems, thank you Mr. Tim Dixon for what you do. The whole staff was very professional, although I hope I never have to come back to your place of business again I will pass it on to my friends as a wonderful place.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was super nice and helpful, and they did a great job. They even detailed the outside of the car, buffing the headlights! They definitely went above and beyond the normal level of service.
Customer Service - 5.0/5.0 -
Very friendly and helpful. They called me as soon as they knew the car would be ready, so I wouldn't have to wait over the weekend.
Returned Clean
My Experience - 5.0/5.0 -
Outstanding work done on my vehicle. I was kept up to date on the status of the repair and employees were all pleasant and easy to work with. I would recommend Caliber Collision to friends and family in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was great
My Experience - 5.0/5.0 -
I can say this is a great company. Even after all the craziness with my insurance. Tim worked really hard for me and I really appreciate that. I would like to thank Tim for being patient with me and my old insurance company.
Likely to Recommend - 5.0/5.0 -
Going to let everyone I know this is the best place in town
Repair Quality - 5.0/5.0 -
Tim was a big help to me and I am very grateful for his assistance
Customer Service - 5.0/5.0 -
I give them a 1000, great team and mgmt
Returned Clean
My Experience - 5.0/5.0 -
Job well done. Keep up the good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tim was awesome....he was very professional and courteous and prompt in responding. He dealing with supply chain issues impacting repairs and always kept me informed, professional even when dealing with my frustration with issues beyond his control!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
everyone was super nice and informed me when necessary!