Caliber - Tyler - Southwest

4.9 (970reviews)
99%
4171 Frankston Highway,  Tyler,  TX  75701

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (970)

Likely to Recommend

Definitely recommend.

Repair Quality

The people at Caliber Collison went out of their way to get the job done.

Customer Service

Easy to reach. Great communication and very polite.

Returned Clean

Likely to Recommend

Repair Quality

Samantha was amazing, professional, and even finished before the expected deadline. Thankyou to the crew for their hardwork. Glory be to God that everything went well. Keep up the great work!

Customer Service

Returned Clean

Likely to Recommend

Very satisfied

Repair Quality

Length of time it took to get parts

Customer Service

Customer service was great

Returned Clean

My Experience

I appreciate you all for the job you did on my car and being kind and hardworking people

My Experience

You kept me well informed the whole time.Will suggest your group whenever I can. Thank you for everything 👍🏽👍🏽👍🏽👍🏽

Likely to Recommend

Repair Quality

I’m very pleased with the work that was done. Car looks very good.. y’all did a fantastic on the car. Thank you for the opportunity to use you

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Repairs were done and looks brand new again, great job!

Customer Service

They did not communicate with me when parts were in. I had to call two times to get scheduled to do repairs.

Likely to Recommend

Repair Quality

Repair looks great. It now has a very bad alignment.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Marshall and his front lady were really great marshall was so nice and got our car don’t quick I would tell every one he is the guy to guy for help

Likely to Recommend

Repair Quality

Customer Service

My Experience

Although my car was deemed a total loss & not repaired, Mr. Marshall was very kind in assisting me step by step with the process, keeping me informed & even going above & beyond when all was said & done. For that kind of customer service shown is very rare now days. To his actions, patience & great understanding i say "Kudos" & will definitely choose you all for any future work as well as highly recommend you all to anyone in need of such services, continued blessings to all...

Likely to Recommend

Repair Quality

Marshall did an excellent job during the whole process including keeping me informed on the progress.

Customer Service

Returned Clean

My Experience

I am beyond grateful for the work that was done to repair my vehicle and the color match is exceptional! A huge thank you to the technicians who worked on my vehicle and I couldn’t be happier with the results.

Likely to Recommend

Repair Quality

Marshall made sure my Tahoe got fixed and completed within a proper time. He even replaced some paint that had got damaged that was replaced by caliber before. He made everything so smooth. Thank you for always taking care of my vehicles.

Customer Service

Returned Clean

My Experience

My vehicle looks as good as new. The repair and paint job is perfectly done. I received a courtesy wash and vacuum. I got my vehicle back in better shape than I left it. I am very pleased with the service and how well Marshall communicated with me throughout. Keeping me updated on the status of repair and when everything was finished.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work done was outstanding and the staff was kind moral people.

Customer Service

Was kept informed of progress.

Returned Clean

My Experience