Caliber - Urbana
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the team expediting the job so we could have our wheelchair lift-equipped vehicle back ASAP
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Still a lot of glass pieces throughout the van.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Doug Kerans gm is the reason we use this shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very friendly, kept me.up to date on all repairs and the process. They did an excellent job and would recommend to any one
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication, fast and quality repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything about the service was terrific! Starting with Lynn at the front desk! She always went above and beyond to try and help us with whatever we needed! I also really appreciated the communication from Doug! I was updated regularly and kept aware of how the repairs were going throughout the whole process! Thank you all so much, truly! You all did such an amazing job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work was done professionally and in a timely manner. Communication on the progress of the repairs was a nice touch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was done in a professional manner. Was updated multiple times about the vehicle progress. Everything was done in a timely manner.
Customer Service - 5.0/5.0 -
Customer service was top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair process was smooth and the staff was very helpful. Communication was clear throughout the repair, and my car was finished on time. Thank you for the great service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Keeping me updated on the repairs of my jeep using digital means, ie chat.
My Experience - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and talented crew. Great customer service.
Customer Service - 5.0/5.0 -
Answered all of my questions and very friendly.