Caliber - Urbana
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Keep me updated
My Experience - 5.0/5.0 -
Very good at communication including updates on progress. Entire experience was pleasant. Employees were knowledgeable and quick to help in anyway they could. Hope we never need y'all again but if we do you will be who we call.
My Experience - 5.0/5.0 -
Nice to deal with. Very patient with us throughout the process. Kept in touch periodically, and explained the "hic-ups" as they occured. I would recommend them for accident repair.
Likely to Recommend - 4.5/5.0 -
Previously answered.
Repair Quality - 4.5/5.0 -
I did answer the survey on Tues. 8/6. I would recommend Caliber for their repair quality, and their professionalism and personal attention throughout the whole process.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I think you guys did a great job overall and was very helpful. The paint job was emaculate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great and helped make this process easier.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kristie and staff are the best. Our truck looks great. Kept us posted on the repairs and always answered our questions very professional. We would highly recommend this shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication though the whole time and truck was finished 4 days earlier than expected.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliper Collision went above and beyond on the repair of our vehicle. From initial inquiries to completed repair the entire process was done with perfection. Christi K was an absolute professional. The care she took with our car was greatly appreciated. Christi gave us detailed updates and wrapped up the job quickly. She does her job extremely well, and we were touched with her concern for our particular situation. We honestly can’t say enough positive things about Christi and Caliper. Thank you for fixing our vehicle correctly and quickly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Christy was incredible to work with. Her competence and professionalism was very comforting and made me not worry about a thing.
Returned Clean
My Experience - 5.0/5.0 -
The Caliber team did a great job at keeping me informed about every step of the repair process. With every part delivery, every delay, I was either texted or called by Christie to be kept in the loop. And the repairs themselves were amazing. It's like nothing ever happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs look great, and it also seems like they detailed my car! Christi was also super helpful in keeping me updated. They did awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Christe and Jeremy have been just great!!👍 my only issue is with Kia, not having all my parts.Had to back ordered
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I don't have any complaints, they informed me about everything that was happening and when I need a accommodation they take care of it without any complaints. Very satisfied.
My Experience - 5.0/5.0 -
They checked the truck over found issues we did not see at time of accident. Keep me informed and returned truck completed before estimated time. All staff I dealt with we very friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Team provided frequent updates, was positive, and respectfully addressed questions and concerns.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The screen in my car was totally operating until the crash. Inoperable, afterwards. Aside from this issue, I was very pleased with the repair.
Customer Service - 4.5/5.0 -
Personnel was polite, informative, and helpful. Explained repairs in detail and answered questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and courtesy. Stay in contact weekly. Very Nice