Caliber - Urbana
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Fast and friendly service.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Right rear passenger door alignment issue
Customer Service - 2.5/5.0 -
Personal interactions were good. Communication in the begining was severely lacking.
Returned Clean
My Experience - 0.0/5.0 -
The Jeep Logo on the door doesn’t look like it is completely attached. One end of it is not making contact with the door, I am afraid that 1 trip through a car wash would rip it off!
Likely to Recommend - 4.0/5.0 -
I would have given you a 10 if it wasn’t for the problem with the logo.
Repair Quality - 4.0/5.0 -
I am not happy that the Jeep Logo on the door is not sufficiently attached. I’ll be going to my local Caliber center to see what they are willing to do about it.
Customer Service - 5.0/5.0 -
I appreciated all texted updates on the repair process, & expected completion date.
Returned Clean
My Experience - 5.0/5.0 -
Awesome service. Thank uou.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We have another vehicle there now!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service and repair work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely stressed after my accident and Caliber Collision was fantastic to work with. Great communication and easy to work with.
Customer Service - 5.0/5.0 -
Spot on!!
Returned Clean
My Experience - 5.0/5.0 -
Fantastic job . Repairs were doing and my suv was returned to me days before I was expecting it. Staff kept in contact on how my repair was going. Excellent job! I will definitely recommend Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The shop was wonderful through the whole process. They kept me informed along the way and my car was completed early. It looks brand new!
My Experience - 5.0/5.0 -
Thank you for the quick repair time on my son's Mustang. I was very impressed with how informed I was during the whole process. The insurance company and body shop worked together to make this as easy as possible for me. The repair looks great, and the employees at Caliber Collision are top notch! Hopefully, I will not have to deal with another damaged car. But if needed, I would definitely come back!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice people. Was kept in the loop with a lot of information.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The work was done well, but minor scratches on my new headlight and someone knocked a few of my relays loose, causing an issue with my battery, which ultimately had to be replaced
Customer Service - 4.0/5.0 -
Staff were polite and kept me updated on my repair. They took my complaint about issues with relays and said they'd talk to their mechanics
Returned Clean
My Experience - 5.0/5.0 -
Kept me informed about the repairs they were friendly and answered any questions I had
My Experience - 5.0/5.0 -
The entire process was excellent. Starting when I walked in I was greeted and promptly taken care of. Jermey made sure every step was smooth and well communicated. The repair looks factory and I could not be more satisfied. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was perfect
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and great customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, all employees first rate very helpful
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome customer service! By far some of the best people I’ve dealt with when handling car collision repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was impressed that they got it repaired n back on the road sooner then what they had said.