Caliber - Urbana
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0 -
I was satisfied with the work, but the price charged was the exact amount of the quote even though the initial quote had extra charges ( price for a new rim) on it.
Repair Quality - 4.0/5.0 -
The door seam is not even from top to bottom but has no issues opening and closing.
Customer Service - 4.5/5.0 -
Very friendly. The receptionist was exceptionally friendly and welcoming.
Likely to Recommend - 5.0/5.0 -
Did so well I have another vehicle going there next week for repairs.
Repair Quality - 5.0/5.0 -
Great staff and easy to get along with. Very professional!
Customer Service - 5.0/5.0 -
People are so nice and professional
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already shared my great experience with others!!!
Repair Quality - 5.0/5.0 -
My car looks beautiful again!!
Customer Service - 5.0/5.0 -
I was very pleased with each person that helped me along this process!!! Excellent customer service!!!
Likely to Recommend - 5.0/5.0 -
Would absolutely recommend, and I’m going to thank True Tires for the recommendation.
Repair Quality - 5.0/5.0 -
I couldn’t be any happier with the repair, the professionalism, the pleasant attitudes! Thank you! I know where to come to with any future issues! 😊
Customer Service - 5.0/5.0 -
Excellent, competent, and great attitudes!
Returned Clean
My Experience - 5.0/5.0 -
Great work at the beginning and throughout. The first person of contact was amazing! Helped get our car from a different town in a tow shop and towed for us. Communicated and was patient. Appreciated the texts with updates through the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast quality service with superb interaction with client
My Experience - 5.0/5.0 -
Good crew at this location👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service provided. Would recommend to friends and family.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people always very helpful and very friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great and were extremely helpful, and they even kind of cleaned up the inside of my car for me too which was super nice.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied will recommend everyone i know to go there if you ever in a accident took one week when others place take twice as long you can't go wrong with caliber collision thanks again for everything especially keeping me informed about my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job i will recommend you guys to everyone i know
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Caliber Collision.
Repair Quality - 5.0/5.0 -
Friendly staff. Very thorough and the repairs were completed more quickly than originally expected. I would definitely reccomend Caliber Collision.
Customer Service - 5.0/5.0 -
Stellar customer service and communication.
Returned Clean
My Experience - 5.0/5.0 -
Everything was wonderful to work with and did an awesome job. While our insurance contact was a bit out of touch, the Caliber staff was super helpful, especially Christi.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber staff is wonderful to work with! Christi kept us informed throughout the process.