Caliber - Urbana

4.9 (264reviews)
98%
1281 Airport Road,  Urbana,  IL  61802

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (264)

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Repair Quality

Customer Service

My Experience

It looks good, you can't tell it was in an accident. We also received it back six days earlier. Thank you so much.

Likely to Recommend

They did a great job

Repair Quality

Customer Service

Returned Clean

My Experience

You guys are amazingly professional. Clear contact and updates throughout the process so it leaves no room for worry. Jeremy and the girls in the office are a breath of fresh air with their personality and confidence. I don't see how the interaction with your company could have been any better. Thank you

Likely to Recommend

Everyone was very personable and professional.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Our vehicle was repaired ahead of schedule and looks great! Thank you too for the text updates we received during the repair process.

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Returned Clean

My Experience

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Returned Clean

My Experience

Top notch work and the service was great. Thank you!!!

My Experience

Loved how fast my car was finished and the constant communication between me and the business themselves! Would recommend to others!

Likely to Recommend

Repair Quality

Pleased with the communication and finished product

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

My Experience

We recently had our car repaired at Caliber Collision, and we couldn't be more impressed with the experience! From the moment we walked in, Jeremy, Christi and the staff were friendly, professional, and attentive. They kept us updated throughout the entire process, ensuring we knew exactly what was happening with our vehicle. The quality of their work is exceptional—our car looks as good as new, and you’d never guess it had been in an accident. While the repair took a week longer than expected, they were helpful in explaining the situation. We truly appreciate their dedication to customer satisfaction and high-quality craftsmanship. I highly recommend Caliber Collision to anyone in need of car repairs!

My Experience

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My Experience

The whole team is amazing. Thanks for your help!

Likely to Recommend

Repair Quality

Everyone there is amazing

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Likely to Recommend

This was our first experience with Caliber Collision and if we ever have to have repair work done again they will always be our preferred choice!!

Repair Quality

The repair work on our car was outstanding! We were very pleased with the quality of their workmanship, the timely manner our repair work was done, their respectfulness and concern they extended to us, and each person was highly professional and knowledgeable about their job. Our whole experience with all those we interacted with at Caliber Collision was top notch and very rewarding! I give this company a rating of EXCELLENCE!

Customer Service

Each person we interacted with made us feel like we mattered to them and that they wanted to provide us with the best service possible--truly exceptional people!

My Experience

Very satisfied. Smooth and easy process! I would take my car back anytime if needed.

Likely to Recommend

I would highly recommend them to anyone in need of body repair!

Repair Quality

I am extremely satisfied with the final outcome of my car!

Customer Service

Everyone was very nice and helpful. They made the process very smoothe.

Likely to Recommend

Repair Quality

Did an excellent job. Would recommend to other people. Sorry we didn’t respond until now we are in Arizona on vacation.

Customer Service

Excellent!

Returned Clean

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Returned Clean

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Customer Service