Caliber - Utica

4.8 (1,618reviews)
97%
1430 Lincoln Ave,  Utica,  NY  13502

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,618)

Likely to Recommend

Repair Quality

i was kept informed every step of the way. Also our shared timetables were coordinated effectively.

Customer Service

I was treated with great respect and care as well as being 'educated' about how the repair/claims process works. I received white glove service and care.

Likely to Recommend

No problem with recommending them.

Repair Quality

Everyone is very helpful and thorough.

Customer Service

Returned Clean

My Experience

They stayed in touch regarding my repairs. They answered questions & were always professional & courteous. I'm very satisfied with their work. Thank you 😊

Likely to Recommend

Repair Quality

It's only been a few days since car was returned to me. But I am satisfied currently.

Customer Service

They answered questions, explained things when asked. Very friendly & courteous.

My Experience

Janine chahine

My Experience

Amazing job!! My Pathfiner looks great, better than when it came it. Not just talking about the damage that was repaired, they went above and beyond by cleaning the whole inside of the car also. Felt like a brand new car when I got inside!!! And the damaged side looks so good. I had an accident last year and went to Carbone collision and did not have a good experience there. Here at Caliber Collision. I was kept up to date an the progress of the repairs. The staff was great when I dropped it off and they were just as friendly and helpful when I picked it up. Definitely will recommend to anyone needing collision repair services.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a good jobs of fixing my FRS damaged on the door. Would recommend!

My Experience

Amazing service.

My Experience

Kept me informed of my car repairs, friendly, not enough words to say.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We weren’t able to pick up our car when it was ready so Scott brought our car back to us! Customer Service is outstanding in a world where most customer services aren’t practiced anymore!

Likely to Recommend

Repair Quality

Customer Service

Very good business.

Returned Clean

My Experience

Ready on the day I was told it would be

Likely to Recommend

Repair Quality

Customer Service

My Experience

A difficult repair, crumpled.rear door and door jamb, completed in a timely manner with excellent communication and customer service.

My Experience

Very professional and knowledgeable people that work there. Very happy with my experience there :)

Likely to Recommend

Repair Quality

Perfection!!

Customer Service

Excellent Customer Service!!

My Experience

Very friendly & knowledgeable staff clear communication every step of the way my mother is very happy with the craftsmanship. Thank you!

My Experience

Likely to Recommend

Repair Quality

They did a great job and kept me informed

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You make a great job with my car I am very happy with the job tank you

Customer Service

Likely to Recommend

Repair Quality

A very well company well ran very reliable and respectful they were great #1 in my book

Customer Service

My Experience

I really like being updated every day on my vehicle.very friendly and knowledgeable..

Likely to Recommend

Repair Quality

They were very knowledgeable and kept me updated daily.

Customer Service

Very friendly.