Caliber - Utica
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Emily was so kind and patient, helped me with this case.
Customer Service - 5.0/5.0 -
They kept me updated on the progress of the repair
My Experience - 5.0/5.0 -
The vehicle looks great- like new! The service was wonderful. Great communication. We are very satisfied. This is our second experience with Caliber and they continue to do a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied. Thank you!
My Experience - 5.0/5.0 -
Great service , great job , great people.
Likely to Recommend - 5.0/5.0 -
Very much indeed
Repair Quality - 5.0/5.0 -
Our experience with the local shop of Caliber Collision was excellent . Your staff is very professional and friendly , and did a greta job on our car . Highly recommended .
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole experience was great from when I walked in the door until I picked up my vehicle. I loved getting the updates about the process. I will definitely use this business if I ever needed services again and I would recommend to friends and family!
Customer Service - 5.0/5.0 -
10/10 everyone was great and on top of the job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very fast easy process
Returned Clean
My Experience - 5.0/5.0 -
The staff was amazing. I hit a deer earlier this year and went to a different body shop for repairs, and it was a terrible experience compared to this
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff were helpful and friendly . They took the time to explain things to me . They kept me up to date with what stage of repair they were doing . They had my car back to me quickly . The work on it is done extremely well . I am very happy .
Likely to Recommend - 5.0/5.0 -
I tell everyone how happy I am with Utica NY Caliber Collision .
Repair Quality - 5.0/5.0 -
I am awed at the service I was provide with . The people there are welcoming , friendly and supportive . They help you understand what is being done and keep you informed throughout the process .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were professional, informative and, kept me apprised of the progress frequently.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did a fine job in a very reasonable time. Nice staff. They ex
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs were done great and completed in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at the utica ny location were excellent. Even with a few delays (back ordered parts) and a part that didn't look good when installed they were transparent and kept me updated through the process. Excellent customer service and craftsmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff were all very professional. The repair was completed on time and the estimate was accurate. I was surprised and pleased that my car came back cleaner than it went in- that was a nice touch!
My Experience - 5.0/5.0 -
Everyone super friendly. Kept me informed about everything happening. They were in touch with insurance and rental. Awesome customer service and work. Will recommend to everyone.
Likely to Recommend - 5.0/5.0 -
Have already told people how amazing you are.
Repair Quality - 5.0/5.0 -
Everyone was amazing, kept me up to date on everything. They are above-mentioned and beyond great.
Customer Service - 5.0/5.0 -
Amazing
Returned Clean
My Experience - 5.0/5.0 -
Nicole and Scott were both great to work with. Truly some of the best customer service I’ve ever received and I was kept informed throughout the process. It was hassle free with Caliber working directly with my insurance adjuster and coordinating the drop off and pick up of my rental with Enterprise. I hope to not have to be back but would definitely do business with them again. I have shared my positive experiences with them with friends and family. Truly too notch and my car looks beautiful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smoothly from start to finish and everyone was great about keeping me for informed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We would highly recommend you
Repair Quality - 5.0/5.0 -
They did a beautiful job getting it done quickly. We would highly recommend you to others
Customer Service - 5.0/5.0 -
Very satisfied