Caliber - Utica
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I want to acknowledge the craftsmanship of the body shop crew. You work tirelessly behind closed doors but your talent is very much appreciated. I wish I had your skills. Nikki was great. Nothing to improve there. Thank you. Front desk is very professional. Glad to see this shop still in business. Thanks, Rob.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 5.0/5.0 -
Everyone there were great to work with!
My Experience - 5.0/5.0 -
Brian Kane was very thorough, work met all expectations, and job was completed on schedule. Nicki did a great job delivering vehicle and front desk staff are pleasant and knowledgeable. Text updates were fantastic. Thank you.
My Experience - 5.0/5.0 -
Things went smoothly thank you!
Likely to Recommend - 2.5/5.0 -
I would check around first before going back
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
It is MOST likely that I would recommend Caliber Collision to others - and I already have! A special thank you to - the gentleman who worked on the car and came out to explain finishing waxes to me. - the women working at the front desk - fun and friendly! - Nicki, who expertly oversaw all aspects of our buggy's repair. And those who keep the popcorn machine gleaming and full and the welcome bowl of Kisses and Candy Canes well-stocked.
Repair Quality - 5.0/5.0 -
When I saw our restored little 2013 Jetta TDI wagon in the parking lot, I did a double-take ~ she looked brand new. Holy cow!
Customer Service - 5.0/5.0 -
Make that a 10+++. Caliber Collision is amazing! Professional. Prompt. Caring. And with popcorn!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was always kept abreast of my repairs! Part delays were out if their control
Customer Service - 5.0/5.0 -
Great service! Loved the ease of text messaging
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Timely updates, very nice work and complete professionalism throughout the process. I really appreciate these things and more. I would recommend Caliber Collision to anyone and everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was kept well informed of the progress of the work on my Nissan and the professionalism that was extended to me by the staff especially Mike, the representative who handled the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The representative at Caliber Collision did an exceptional job in keeping me informed of the progress of the repairs on my vehicle, I thank the claims Rep at 🗽 mutual for referring me to them.
My Experience - 5.0/5.0 -
Just like when Bill owned the shop!
My Experience - 5.0/5.0 -
Nice Job! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very nice job
Customer Service - 5.0/5.0 -
Communicated very well what was going to happen