Caliber - Utica

4.8 (1,618reviews)
97%
1430 Lincoln Ave,  Utica,  NY  13502

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,618)

My Experience

Starting with receptionist Mary Lou to Michael Swider, & his technicians, they all were fabulous with me...👍

Likely to Recommend

Repair Quality

Starting with receptionist Mary Lou, to consult Michael Swider, to his technicians, they were top notch…

Customer Service

Starting with the receptionist ( Marry Lou), to consultant Michael Swider, to his technicians, they were to0 notch…👍👏

Likely to Recommend

Repair Quality

Customer Service

Michael and Mary Lou were most helpful. Kept me up to date.

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

I'm an extremely satisfied. They were professional and did a good job. Thank you.

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Repair Quality

I was satisfied

Customer Service

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Repair Quality

Everything was good although I waited longer than I wanted to. Everything was still good 👍 😌

Customer Service

My Experience

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Customer Service

My Experience

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Repair Quality

Customer Service

Great job… very efficient… liked the convenience of just leaving the rental car at the shop and they take care of getting it back to enterprise

My Experience

Did a great job!Updated me every step of the way.Would not go anywhere else.Thank You

My Experience

Likely to Recommend

Repair Quality

Great job. Just forgot to touch-up paint on the edge of door. Not related to the specific damage.

Customer Service

Great team. Love the text updates.

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Repair Quality

Customer Service

Returned Clean

My Experience

I was treated very well by your office personnel and especially from Mike who stayed on top of all the parts that were on back orders. He kept me abreast of all the parts as they came in. He did his best to complete the repairs, especially coordinating the calibration of the sensors threw another facility in Utica. Completely satisfied with Caliber Collision and will recommend them to all my friends. Thank you, S.E.

Likely to Recommend

Done

Repair Quality

I commented earlier with a great evaluation.....very satisfied and exceptional work done to my vehicle....

Customer Service

Great

My Experience

The service was excellent and extremely professional. Can't tell the vehicle was ever damaged. Down time minimal. Great job.

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Repair Quality

Customer Service

Returned Clean

My Experience

Communication was timely and excellent. Customer service was exemplary. I would highly recommended Caliber for any collision/body work.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Returned Clean

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My Experience

Best car repair experience I have ever had! I was kept updated throughout the process, it was finished earlier than expected, my car came out cleaner than it went in (a nice surprise!), and the repair was perfect. The staff was incredibly friendly and efficient. Very pleased!! Highly recommend Caliber.

My Experience

Very professional and personal service

Likely to Recommend

Repair Quality

Even with the park shortage I believe that did a very good job and got my truck back to me as fast as Possible Mike and Bryan were very pleasant to deal with

Customer Service

Returned Clean