Caliber - Utica
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did an excellent job repairing my SUV.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was some of the best work done I’ve ever seen
Repair Quality - 4.5/5.0 -
Sometimes the windshield wipers get stuck but other than that it was a great job done.
Customer Service - 5.0/5.0 -
Perfect absolutely perfect
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish dealing with the staff at Caliber was up front and professional. I appreciated the communication via text letting me know updates on the process and received quick responses when I text any question/concern back. I have recently dealt with many customer service companies and the service I received from your staff was top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing service from start to finish. They had my car completed in just one week and kept me updated throughout the entire process, which I really appreciated. Communication was great, everything was explained clearly, and the work was done efficiently. Highly recommend this shop if you’re looking for reliable, professional service.
My Experience - 5.0/5.0 -
My car came back as if it wasn’t in an accident. Updated through text the entire time. Answered any questions I had promptly. Definitely recommend. Thank you.
My Experience - 5.0/5.0 -
Did a great job and kept to their timeline Handled all the insurance. Highly recommend
My Experience - 5.0/5.0 -
You guys were awesome and Sam was especially helpful and professional. Keep up the great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff were excellent and the repairs were perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Saying Thank you doesn’t seem enough Thanks to your staff.I had an amazing experience! I was stressed, but your team made the process incredibly easy. I was kept updated every step of the way..My car looks great inside and out. I will highly recommend to anyone needing quality collision repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will always take my car there and will recommend it to all.
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0 -
Scott Smith, the manager, kept us informed and treated us like family.
Returned Clean
My Experience - 5.0/5.0 -
Professional, kept me updated through the whole process, answered my questions. Everyone I spoke to was very friendly and knowledgeable. Will absolutely go back in the future if I need to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate the communication with the whole process and glad they did everything with precision. Also love the Subaru badge they gave me to add to my car just great customer service from start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would recommend this shop to anyone
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Satisfied with the work. Dissapointed with the extra charges