Caliber - Vacaville - Union Way

4.8 (1,482reviews)
96%
41 Union Way,  Vacaville,  CA  95687

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,482)

Likely to Recommend

Repair Quality

Very nice

Customer Service

Returned Clean

Likely to Recommend

Very unlikely. The price difference was too stark. I only used them this time, because by the time I'd changed my mind my insurance company had already paid them, which is a whole other ball of wax I need to unpack.

Repair Quality

The workmanship was excellent

Customer Service

I was told I'd get updates, but I really didn't. It was also not communicated to me until after i'd dropped the car off how long they'd have it. I never dreamed it would take a week. I literrally found this out after calling to ask if the car was done.

My Experience

Everyone was very friendly and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I am completely happy with the results. The work was completed before the scheduled time.

Likely to Recommend

Repair Quality

I was completely with the service and would recommend you to my friends.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

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Likely to Recommend

Repair Quality

I filled this out a week ago absent the 1 to 10 selections. I was going to give you a 9 1/2 (I never grade an A+) but thought it would be better if this selection were made by my wife, since she was the principal contact. She unhesitatingly gave you a 10, and have awarded a 10 1/2 if that selection were available

Customer Service

My Experience

The team at caliber collision were awesome. They stated in contact with me the whole time and kept me up to date on what was going on with my car and the timeline in which they were to fix it.

Likely to Recommend

Repair Quality

Very professional and respectful. Excellent work.

Customer Service

Extremely professional customer service.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very helpfully and friendly

Returned Clean

Likely to Recommend

Already recommended.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Staff was very professional

Customer Service

Excellent

Likely to Recommend

Repair Quality

Customer Service

My Experience

Theresa was warm and friendly, kept me informed, and explained everything well. The staff was very helpful in connecting me with the rental agency. And they were done a day early with my car. I will certainly use them again, but hope that I don’t have to!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We are extremely satisfied, the customer service is beyond compare.

Likely to Recommend

Repair Quality

Wonderful customer service.

Customer Service

Returned Clean