Caliber - Valley Ranch
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Helped me through the process very well!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and on time 5⭐️
Likely to Recommend - 5.0/5.0 -
I do this all the time!!
Repair Quality - 5.0/5.0 -
After trusting past repairs with CC again I was not disappointed with the high quality service that I received once again. Thank you CC for maintaining my trust in your service. I always recommend you to everyone.
Customer Service - 5.0/5.0 -
Your customer service is beyond reproach and your technicians are very skilled and always provide high quality service.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0 -
Ongoing communication and support through the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am writing to formally lodge a complaint regarding the unsatisfactory service I received at your establishment. The work was performed without professionalism: parts were improperly attached, lights were incorrectly installed, and my original halogen lights were replaced with conventional lights without my consent. Furthermore, I was never notified of the progress of the work, and certain parts were left uninstalled. This constitutes a breach of professional standards and a failure to deliver the agreed-upon service. I hereby request that this matter be addressed immediately, either by correcting the issues at no additional cost or by providing an appropriate refund. If I do not receive a satisfactory resolution within 10 business days from the date of this letter, I will have no choice but to escalate this matter to the appropriate consumer protection agencies and consider pursuing legal remedies.
Likely to Recommend - 0.5/5.0 -
000000000000000?
Repair Quality - 0.5/5.0 -
No happy
Customer Service - 0.5/5.0 -
No happy
Returned Clean
My Experience - 5.0/5.0 -
100% recommend , work very fast it was about a week or even less that they had it fully repaired. Perfect job on the cleaning of the inside and outside of the car. Wonderful definitely would trust them again !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Hands down, I will tell everyone about Caliber Collision
Repair Quality - 5.0/5.0 -
We got great service and communication. We would definitely recommend their services to anyone who is looking to get their vehicles repaired. Ty so much
Customer Service - 5.0/5.0 -
We got great service and communication. We would definitely recommend their services to anyone who is looking to get their vehicles repaired. Ty so much
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
tried to get yall to warranty other work yall did at a different shop, ya know lifetime warranty and whatnot and your tech told me that specific thing isnt covered bc my “skid plate appears to be damaged” yeah it was damaged when i gave it to caliber last time and they worked around it just fine
Customer Service - 3.0/5.0 -
customer service at the front was meh, each time i came in i had to ring the bell and whoever was manning the front desk finished their conversation in the back before tending to the customer. 2nd ly. whoever is responsible for manning the text service is an asshat. i asked a question and they responded with “as i told you this morning” thats not what you say to customers. if youd like to chat with me call me 281-840-2328 and now im being asked to “call to speak to me personally if you cannot give me a 10 on the rating” thats scummy. if i am going to rate someone a 1-9 i shouldnt be calling to “discuss” it with you your managers should be sitting down with YOU angie to discuss why you are getting bad rates if you call me i can tell you the text messages that were exchanged between myself and your text message person