Caliber - Valley Ranch

4.7 (2,089reviews)
92%
21930 Valley Ranch Crossing,  Porter,  TX  77365

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (2,089)

My Experience

The associates at Caliber Valley Ranch are totally professional and courteous!!! I give them 10 Stars for work completion in a timely manner?! Always commumicates daily updates!! This is my Third visit and am totally satisfied with a job well done!! Thank you!!

My Experience

One of the worst experiences I’ve had when dealing with this sort of thing. Me and my wife had to do most of the leg work when dealing with the insurance company to get the money transferred over to caliber while the manager held the truck hostage for about 4 or 5 days. We had to borrow vehicles from family members and catch rides from friends over the weekend after our truck had already been completely finished because he didn’t believe that the insurance company was going to send the rest of the final payment and I’m assuming he didn’t trust that either way we would make it right on our end to get our only form of transportation back. The work done on the truck was decent with minor issues in certain areas but I wasn’t going to bring any of it up due to not wanting to prolong the service a minute longer. Complete nightmare that if given the chance to do again I would just drive the truck with a small dent in the tailgate and minor twist in the bumper. I normally would understand situations like these but my co- worker went thru a similar scenario with the same location a month prior. Lesson learned on this one.

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Repair Quality

Customer Service

My Experience

Everyone was very helpful and professional

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Perfect

Repair Quality

Nice work

Customer Service

Excellence

Returned Clean

My Experience

The car looks amazing, I really appreciate how they kept me informed on the progress of each step. Everyone was so friendly and the overall process was totally stress free. That’s the way I like to do business. Thank you all again.

Likely to Recommend

Absolutely

Repair Quality

Everything looks amazing and was done in a very timely manner.

Customer Service

The customer service was amazing as well, they were very friendly and kept me updated every step of the way.

Returned Clean

My Experience

The service was great and done in a timely manner. I was informed throughtout the process from start to finish.

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Customer Service

My Experience

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Customer Service

Returned Clean

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Returned Clean

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Returned Clean

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Customer Service

My Experience

They were nice, friendly and professional from the very start! Great text updates, even delivered our truck to us We will tell everyone about y’all!!

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Repair Quality

Customer Service

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Repair Quality

There is some minor damage to the leading edge of the sun shade I don’t remember being there before the repairs, however, I can’t be certain it wasn’t like that beforehand. Also, the first time I retracted the sunshade after the repairs I heard what sounded like glass crunching when it fully retracted.

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Absolutely. Caliber has done all of my daughter’s repair work and she is OCD about her trucks. Yall continue to live up to the highest expectations and standards. Both in quality and service.

Repair Quality

Customer Service

They were all very polite, informative and professional. Marcus was outstanding with his attention to detail. He is an asset to this and any company he works for.

Returned Clean

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Returned Clean

My Experience

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Repair Quality

Very informative throughout the entire process.

Customer Service

Great customer service

Returned Clean

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Repair Quality

Great service but they need to do better at there original estimate!! Original estimate was lower do to them not preforming a mechanical inspection. Front end needed more work than on the original estimate. $5000.0 causing a week delay on returning my vehicle.

Customer Service

Like I said in the previous statement.

Returned Clean

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Customer Service