Caliber - Van Nuys
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Fantastic service, great at updating the customer, I hope I don't have a need for your services again, but I would definitely come back in a heartbeat.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice and helpful. You all made it so easy! Thanks again for all your help- I was totally satisfied with everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best costumer service ever. Thank you for everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Car was not ready as promised. Repairs were incomplete. Car was filthy and not washed. Since we had already returned rental car we took the car. But will have to bring it back
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car not ready as promised. Repairs incomplete and unsatisfactory. Car returned filthy and marked
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Quality of repair and level of customer service would be the main reason.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jovan was excellent. He gave me consistent updates and handled the process extremely professionally. It was refreshing to see someone who really understands customer service and is willing to go the extra mile.
Returned Clean
My Experience - 5.0/5.0 -
Jovon did a great job thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality
Customer Service - 5.0/5.0 -
Very impressed with the staff prefessionalism
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Everyone was extremely helpful!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, thorough, friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was fantastic!
Customer Service - 5.0/5.0 -
Fast, efficient and friendly!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jovon and Brian were beyond helpful and professional. From the start, I was given all the information about the parts, the process and the timeline. Jovon communicated with me on a daily basis, even sending pictures of the progres on the repair work. Jovon exceeded my expectations. Thanks you so much.