Caliber - Vandalia
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kelly is great and very communicative!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I absolutely love my car. It looks completely brand new like I just drove it off the car lot. Kelly went above and beyond with communicating as well as getting my car back to normal not to mention installing a camera which I greatly appreciate. Anne was always friendly whenever I called and there was always a follow up. I would recommend to anyone who is Give me a car repair. If anything ever happens to my car again I will return to this location. You guys are awesome and I appreciate the work that you did. I am completely satisfied and then some great job team.
My Experience - 5.0/5.0 -
Responsive and they took their time to explain the repairs and how to care for my vehicle afterward. The team was professional, kept me updated throughout the process, and did excellent work on my Hummer. Very satisfied with the entire Caliber Collision experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate that you guys took the time to get the right paint it looks like new. I was told the paint was a little challenging but you guys did an AWESOME JOB. Kelly always kept me updated. Thank you for an amazing job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything is ok. The paint job matches perfectly. Thank you Caliber Collision for your work. Well done 👍🏽
Customer Service - 5.0/5.0 -
Thank you Kelly for keeping me updated when needed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
all very professional and kind.
Customer Service - 5.0/5.0 -
same as previous.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very happy with the updates and no surprises.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have only had the vehicle 2 days, so I reserve the right to alter my opinion, however as of now I'm completely satisfied.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Caliber Collision always takes time to get our cars looking brand new after an accident. Mrs.Julia never fails to keep you up to date on the progress, she is the greatest!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new!
Customer Service - 5.0/5.0 -
Julia is the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys were the BEST!!!!! Very friendly and communicative. THANK YOU ALL!!!!! especially Julie!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber was very informative from beginning to end. Updates came in when they said they would come. Kelli was wonderful to work with. She made the unfortunate nature of the need forepair easy and kept me informed of everything going on along the whole way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish, Kelli kept me informed on the entire process. I received progress updates as promised. Very smooth and professional
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was top tier. I appreciated how I was updated on the repair process. The turn around was faster than I imagined and the work done was impeccable. I’m happy I chose Caliber Collision to do my repairs and would recommend them to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I absolutely love the way my car turned out. The turn around time was earlier than they anticipated. Kelly the estimator was absolutely great. She is very busy and if she doesn't get you updated exactly when she says it isnt intentional and she will call you the next day. Thank you Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Honestly, the team did an incredible job from start to finish. The repair itself was quick, quality work , but what really stood out was how well they kept me in the loop the entire time. They set up a rental right there, which saved me a massive headache. Everyone I talked to was incredibly friendly and actually knew their stuff. Total lifesavers…thanks so much for making a stressful situation so easy.
Likely to Recommend - 5.0/5.0 -
I have used Caliber Collision before and will continue to return as long as the quality remains exemplar. They will also be highly recommended to friends and family.
Repair Quality - 5.0/5.0 -
The actual repair work was excellent and finished incredibly fast. You can't even tell anything ever happened to the car. Truly expert craftsmanship and top-tier work.
Customer Service - 5.0/5.0 -
Honestly, the team did an incredible job from start to tınish. The repair itselt was quick and quality, but what really stood out was how well they kept me in the loop the entire time. They set up a rental right there, which saved me a massive headache. Everyone I talked to was incredibly friendly and actually knew their stuff. Total lifesavers...thanks so much for making a stressful situation so easy.