Caliber - Vineland

4.9 (2,912reviews)
97%
3181 Delsea Dr,  Vineland,  NJ  08360
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (2,912)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before the accident. The front desk and repair staff receive high marks for professionalism, friendliness, and attentiveness. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule, sometimes weeks earlier than anticipated. The complimentary interior and exterior detailing upon pickup was a welcomed and frequently mentioned bonus. A small number of customers noted improvement areas directly from their experiences, including concerns about aftermarket parts fitment on newer vehicles, occasional lapses in proactive communication, and isolated quality touch-up needs upon return visits.
AI-Generated from reviews written in the last 12 months
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"I was very impressed with my cars repairs and paint. It looks great."
"... quality job to be done but got a from factory job done. The repair came out flawless. I would recommend this place to everyone that needs ..." Read more
"My car turned out like NEW! I have a 13yr old car looking like I just bought it off the showroom floor. They even cleaned my car, inside and out. So fast, ..." Read more
"... minimum two weeks, but I was pleasantly shocked that all repairs were completed within 4 days!" Read more
"Early. Like 2 weeks early"
"My car looks new. Got it a week before my estimate date for my car to be done for repairs. Also got a nice detail from Caliber ..." Read more
"... everything that was provided. The staff was wonderful and the repair on my car was done way before time." Read more
"... windshield on Saturday and I was able to have my car fixed and look better than ever the following Friday! Thank you all for the excellent service. Will definitely ..." Read more
"they sure did. They sent me a text every week to let me know the progress of my vehicle.!!! I was never left in the dark!!"
"... we were really happy with how it came out. All the staff was friendly and informative throughout the whole process and answered any questions and concerns we had. The ..." Read more
"Im completely satisfied with the repairs and communication throughout the whole process while my vehicle was there."
"No call in a week … I called … not ready due to parts … next day call car will be ready .. then ooops no ..." Read more
"Seamless process, stellar communication, and awesome work! Will definitely be back if the need arises."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I could not be any happier with the service and for the quality of the work done on my car. I would recommend Caliber Collision to anyone needing collision repair.

Customer Service

Great customer service!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service was great. My car looks good. The staff were friendly. They answered all my questions and concerns in a timely manner

Likely to Recommend

The work done was outstanding and I would recommend this business to anyone!

Repair Quality

Amazing and professional! You guys did an OUTSTANDING JOB!! Much faster than estimated finish time. Didn’t expect them to detail the entire outer part of the car and the whole team really went above and beyond to give the best customer service and repairs possible! I would recommend these guys to everyone.

Customer Service

Very professional and personable. Explained everything in detail and covered everything I needed to know in regards to repairs and what to expect. Very friendly and courteous.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good

Likely to Recommend

Repair Quality

Great comunicacion and they know how yo do their work.

Customer Service

Exelent

Kept me Informed?

Yes

Ready on Time?

No

My Experience

"Huge shoutout to the team at Caliber Collision! They fixed up my rear bumper and muffler and did an absolute phenomenal job. The car looks perfect, and the service was super friendly and straightforward. If you need any bodywork or collision repairs done right, this is definitely the place to go."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire team was a pleasure to work with and will definitely be going back

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very professional great job on my truck very satisfied

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes I would and will tell people about how good my experience was

Repair Quality

Everyone was very nice and helpful and kept me updated on my vehicle I am happy with the work done in my car was very satisfied

Customer Service

Everyone was very nice and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

High quality work and professionalism

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The whole experience was much more of a pleasure than I had anticipated. Everyone was welcoming and explained everything in a clear manner. James was especially helpful and the job was done quicker than I expected. I will certainly be recommending your company.

My Experience

All the work was done in an exceptionally appropriate time. Car is 100% back to normal and everything fixed correctly.

Likely to Recommend

Repair Quality

They did a timely and very complete job.

Customer Service

Very knowledgeable and informative about the whole experience from day, one till the end

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The order came in fast and was completed in a day

My Experience

Likely to Recommend

Repair Quality

Customer Service

Karen and Willie were very nice to work with and very helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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