Caliber - Visalia - North

4.9 (1,729reviews)
97%
739 N Ben Maddox Way,  Visalia,  CA  93292

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,729)

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Returned Clean

Likely to Recommend

I already do since you were quality paint and body

Repair Quality

5 Star in every category

Customer Service

5 Star

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I would recommend Caliber

Repair Quality

My wife and I are very pleased with Caliber collision.

Customer Service

Everyone at Caliber was very helpful

My Experience

First time using Caliber Collision! Check in was fast and easy! Gave me a ride to pickup rental car! Kept us well informed about the progress of the repair! Appreciate that when they said it would be ready on Friday, it was! Also like that I was able to leave rental at the shop when picking up my car! Overall great experience dealing with this Caliber Collision repair shop!

Likely to Recommend

Our insurance(Costco) suggested your shop to make things easier and they where right!

Repair Quality

Did excellent job, kept us well informed of what was going on, and answered all of our questions! Made a stressful situation less stressful! Thanks!

Customer Service

My Experience

Good customer service. Fast and good quality work.

My Experience

Super personal care and guidance throughout our repair process.

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

My Experience

Everything was great! Staff was super friendly and my car was complete quickly.

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Returned Clean

My Experience

We had a great experience with Caliber. The repair was excellent. Javier was awesome! He kept us up to date on every move and explained the whole process from day one all the way through. I would highly recommend Caliber! Thank you!

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Customer Service

Javier with Caliber was great to work with. Updates were given routinely and he would answer any questions I had promptly.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Good communication and updates. Happy with job. Thanks

Customer Service

Good communication and updates. Happy with job. Thanks

My Experience

Likely to Recommend

Repair Quality

Roni was a great communicator

Customer Service

Had a problem with the turning signals your Tec correct it fast

My Experience

I feel like you all went above and beyond. Drop off and pick up were super smooth and the only suggestion I have is to be able to pick up my rental there instead of having to get taken to Enterprise.

Likely to Recommend

Repair Quality

I feel like you guys went above and beyond. I was happy with the entire process and how good my vehicle looked when I picked it up

Customer Service

Everyone was great to work with.

My Experience

They did an amazing job! Javier Mercado was awesome as well. I will highly recommend you to others. Thanks for returning the rental van too.

Likely to Recommend

Repair Quality

They did an amazing job.

Customer Service

My Experience

Everything is going well and staff are very friendly. Thanks

Likely to Recommend

Repair Quality

I was so worried that you would know my car had been in an accident a couple years ago somebody backed into my car and the shop that did the repair’s did not do the best job you could tell my car had been in an accident. so when I picked up my car from caliber collision, I was so relieved and impressed by the work they had done. I was also impressed with how fast they were able to get my car in and do the repairs that were necessary to get me back on the road they even gave me a ride to pick up my rental and offered to take me to drop off my rental and bring me back to the shop to pick up my car. I would definitely suggest them to family and friends for any repairs they might need on their own vehicles. If I had to rate them on a scale of 1 to 5 stars I would give them 5 stars. So thank you caliber collision for doing a amazing job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything looks good except for the 2 scuffs on the bumper one of witch is missing paint

Customer Service

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Repair Quality

Good job

Customer Service

Good job

Returned Clean

My Experience

Your whole staff was awesome and your teamwork with USAA made the whole process extremely easy. I appreciate everything your team did!

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Customer Service