Caliber - Visalia - North

4.9 (1,682reviews)
97%
739 N Ben Maddox Way,  Visalia,  CA  93292

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,682)

My Experience

Since day one everyone was very helpful and they explain everything to me keep me updates about my vehicle they did the repairs fast and I thank everyone for doing a great job on my car yes I will refer people there they got the job done and rate them as a ten thank to all who did a great job

Likely to Recommend

I would recommend the shop

Repair Quality

Everyone was very helpful they were giving me update on my vehicle when it was being work on they explained what need to be done they did a great job and very fast I would recommend people there if there car need to work on thank you for everything

Customer Service

Very satisfied

My Experience

Everyone there was very nice, glen keep us informed every step of the way, couldn’t thank him enough.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service. Flawless finish. Completed ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Scott was very informative and kept us updated along the way. He took care of extending our rental and made our process seamless. The sweet lady at checkout was thorough, effective, and efficient. We have gone to this location since it was quality paint and hopefully we ended need repairs again but if we do we will come back.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional, quick, and helpful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

He was awesome

Repair Quality

He was a great person to work with very nice and does a great job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Greg was informative and truck turned out great. Thank you

My Experience

We had a great experience at Caliber Collision with friendly & quick service. Special thank you to Javier Mercado for explaining all the details to me. 😊

Likely to Recommend

Repair Quality

Customer Service

My Experience

Glen and office staff members treated us respectfully and with a high level of professionalism. Loved all the type of communication with up dates on progress of my vehicle. My car was returned back to me in its given allotted time .

Likely to Recommend

Repair Quality

Very satisfied with the work done on my car

Customer Service

Very satisfied with the professionalism of Glen and the office staff

My Experience

Javier communicated regularly with me throughout every stage of my car repair and was super helpful in general. My car looks better than how it did before the collision. Overall, the CC team did an amazing job & helped support me during this unexpected situation. Would recommend them to anyone who needs car repairs after a collision.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They were very easy to work with and kept me informed about the progress of my repairs.

Customer Service

See previous post.

Returned Clean

My Experience

Ruben was the person that handled my car repair. He was very active on giving me updates daily and repaired my car good as new. Estimate day to finish my car was on August 6 but he was able to get it done a week earlier. Very happy with the outcome of the repair.

My Experience

It was done sooner than what I thought m. I appreciate that

Likely to Recommend

Repair Quality

Customer Service

Ronnie was great, knowledgeable and kind

Likely to Recommend

See previous comments.

Repair Quality

The reason I didn’t give a 10 is because I had 2 spots to be fixed that I was going to pay for myself and one other spot for an insurance claim. One area I was paying for was not completely fixed. Ruben(??) said he was sorry but was focusing more on the bottom section of that area. Well yea the bottom area looked good but I didn’t understand why the whole area was not fixed. That does not make sense to me. It was discounted off my total bill which I appreciated but in order to have that spot fixed I would have to make another appt, get another rental car, and it would add up to more money out of my pocket and a big inconvenience to try and work around my work schedule. Ruben (?) kept saying I could bring it back to be fixed. NO! The job was NOT completed.

Customer Service

The lady at the front desk was very kind but a little scatter-brained. But she said she had been sick.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Roni was amazing!!