Caliber - Visalia - North

4.9 (1,682reviews)
97%
739 N Ben Maddox Way,  Visalia,  CA  93292

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,682)

My Experience

The staff that I dealt with was helpful and friendly. Very pleased with the finished job on my vehicle. Thank you to Javier - nice job !!

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Javier was very helpful and knowledgeable

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My Experience

Awesome

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My car looks like before. Thanks

Customer Service

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Si lo recomiendo

Repair Quality

Excelente servicio

Customer Service

Returned Clean

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Customer Service

Scott was great and kept me up to date on the repairs. Josh was very nice as was the woman who finalized my billing, I do not recall her name.

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Repair Quality

My car looks amazing and brand new I appreciate it your guys work. I’m glad that your worker Ruben was able to push the 2nd party’s insurance to try to get my car to be done sooner.

Customer Service

Returned Clean

My Experience

Your collision repair was sufficient, but as we discussed had you had mentioned that you were applying bed liner, knowing I had gone the extra mile to repair the damage to the driver’s side of the vehicle, why wouldn’t you have given me the option to spend the money on the tailgate and have it sprayed at the same time. Upsale! This is your bread and butter, but it is the aesthetics of my truck that is now in the eye of the beholder.

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Returned Clean

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Service-quick and friendly.

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Friendly, helpful and explanation of service was excellent.

Returned Clean

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Returned Clean

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I'm a returning customer because prior it was quality paint and body.. I never had this issue

Repair Quality

A lot of the repairs were not made. My antenna was bent during the accident all they did was bend it back however the wire that runs down it was severed. There are scratches on my door and window which i was initially told should buff out, well they didn't so the next step needs to be taken and it wasn't. Other plastic parts were replaced with used parts that are extremely sun faded not match the plastic next to it. I should have refused to accept it. Now I have to bring it back and waste my time to get these thing fixed that should have been done right the first time!

Customer Service

My Experience

Every staff member was friendly and professional. The service advisor (Javier Maldonado) communicated with me of any updates which made me feel at ease. I am really satisfied with the repairs. Thank you. My car looks brand new!

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My Experience

Customer service was great was timely with the repair. Kept in touch about the repairs during the repair process overall really great service

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Great service kept in touch but the whole time the car was being repaired was very happy with the results at the end

Customer Service

Had great service kept me informed during the repairs was very satisfied with the work done

My Experience

Javier was so friendly and profesional i am very satisfied the way he explain to me the repairs they do to my car The Girls who work are also very Nice and profesional. Javier Mercado πŸ‘πŸ‘πŸ‘πŸ‘πŸ™πŸ»πŸ™πŸ»πŸ™πŸ»πŸ™πŸ»

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Returned Clean

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Everything was done to my satisfaction

Customer Service

Excellent

Returned Clean

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Ruben is great!

Customer Service

Returned Clean

My Experience

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