Caliber - Visalia
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
If there was an option for 0 I would have put that the adjuster was rude and didn't listen to what I told him
Repair Quality - 1.5/5.0 -
Lack of attention to you detail and not listening to customer detail
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 1.0/5.0 -
I would tell others to stay away from there.
Repair Quality - 2.0/5.0 -
The workmanship is pretty bad compared to other shops. The repair is still not complete. They gave us back an unfinished vehicle.
Customer Service - 3.5/5.0 -
We were treated like a job number, not a client.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very professional and efficient- loved the result! Wonderful to work with and would definitely recommend.
Likely to Recommend - 5.0/5.0 -
Would recommend in a heartbeat.
Repair Quality - 5.0/5.0 -
Completely Satisfied - great job!
Customer Service - 5.0/5.0 -
Very professional and loved the text updates on the status.
Returned Clean
My Experience - 5.0/5.0 -
The repair was excellent car drives and sounds better than when I bought the car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There appears to be an exhaust leak and the check engine light came on, thankfully a mile from my home. I just arrived home, after leaving your place at 3 it's now 733pm. I'm the dude who leaves in Southern Cali (red jeep Rubicon) she looked beautiful, but sounds awful. I'm surprised nobody there caught it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Passenger door lock no longer opens and locks automatically with button or keyless remote. The rest of the doors work fine.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great service but had ants in the car when I picked up the car
Customer Service - 5.0/5.0 -
Kept me well informed on the progress of the repair
Returned Clean
My Experience - 5.0/5.0 -
Nicole and the guys were very friendly and my car looked brand new when I got it back. I would absolutely recommend this shop and if my car ever needs repairs again I will definitely be calling them up!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very helpful and a accomidating staff. I love the reassurance provided that assures the customer if anything is not to 100% after the customer leaves, they will make a strong efforts to correct it. With this understanding, I have no problem making this MY First shop of choice.
Likely to Recommend - 5.0/5.0 -
I had my moms vehicle repaired here, so I know their work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service. Everyone I spoke with was personable, helpful, and professional. Loved the text progress updates. My car is like brand new again, you'd never know it was previously damaged. Can't say enough about Caliber. I'd highly recommend u to anyone in need of auto repair.
Likely to Recommend - 5.0/5.0 -
I already have recomended two people. Caliber is awesome
Repair Quality - 5.0/5.0 -
Couldn't have been happier
Customer Service - 5.0/5.0 -
If you had a 20 that would be the rating I would give
Returned Clean
My Experience - 0.0/5.0 -
Although staff was pleasant, the communication was very poor. I wasn’t being kept informed and had to call multiple times just to get an update. The job done was sloppily; the bumper sticks out from the rest of the car and there’s a big gap where the hood sits.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
They seemed to do well.
Repair Quality - 4.5/5.0 -
Even though the headlamp was a bit off, I think they did well. They even cleaned the inside of my car, nice.
Customer Service - 5.0/5.0 -
They were nice and friendly, even though I was mad that the other person hit me. So feel bad I didn't return the friendliness to them.