Caliber - Wake Forest

4.8 (7,445reviews)
96%
10225 Capital Blvd,  Wake Forest,  NC  27587

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,445)

Customers say
Overall Customer Satisfaction
Customers consistently praised the outstanding communication and regular updates throughout the repair process, with many highlighting that they were kept informed at every stage without needing to follow up. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was frequently celebrated, as many vehicles were completed ahead of schedule. The professionalism, warmth, and attentiveness of the entire team were repeatedly commended, making stressful situations feel manageable. A few customers noted areas for improvement directly from their experiences, including desires for more proactive communication on delays, occasional concerns about repair completeness, and cleanliness of vehicles upon return.
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"The quality of the repair exceeded my expectations. Everything was completed professionally, on time, ..." Read more
"The quality of repair, the clear communication, and a genuine sense of care for us as customers makes me ..." Read more
"The repair was done very well I cant tell there was ever anything wrong and my car was very clean when ..." Read more
"Exceptional workmanship from the technicians at Caliber. Extremely satisfied!!"
"Did an incredible job fixing my car damage and looks spotless in terms of imperfections and noticing any ..." Read more
"The repair shop actually completed my vehicle ahead of schedule, which was a great surprise. They clearly respect their customers ..." Read more
"My vehicle was ready way earlier than expected"
"... themselves and the work they are doing. And on top of that they finished the work several days before they said it would be done!" Read more
"... rental would be my responsibility after a certain day. Caliber made sure I had my truck back in time." Read more
"Repair completed a week ahead is schedule."
"Top notch. Communication was stellar and I never had to guess where they were in the process. They cs was one step ..." Read more
"... finish. The team was friendly, professional, and communicated clearly throughout the entire process. They took the time to answer my questions, kept me ..." Read more
"... it took a little longer than initially expected. I was kept informed every step of the way, and any questions or concerns I had were always addressed ..." Read more
"The communication was absolutely fantastic and it was done in a good amount of time. Everything was great."
"Communication is the best part of working with Caliber. I never questioned where we were in the process."

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The service was fantastic. Communication was clear and consistent.

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My Experience

The service was awesome and Daniel kept me informed every step of the way

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Very efficient in operations, great communication, punctual and effective repair process overall.

My Experience

Communicative team, good quality repair work, car looks as new

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Good quality work, team were pleasant to interact with

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Returned Clean

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Returned Clean

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My Experience

I love the results!

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My Experience

Danielle helped us through the process and is a wonderful communicator. I am highly impressed with Caliber Collision’s service. Thank you to all the talent and amazing organization. We are most grateful. Gold Stars ⭐️ ⭐️⭐️⭐️⭐️

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We appreciate Caliber Collision’s services and their operations. The process was very streamlined and Danielle gave great communication and updates us every step. Thank you to everyone that did an excellent job on our daughter’s vehicle.

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Returned Clean

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This is our 3rd time using caliber and they are excellent each time. Not only do they do the work as quickly as is reasonable, they are very communicative through the whole process, and they do excellent work.

Customer Service

Excellent service! Very friendly even when they're swamped with work

Returned Clean

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It looks brand new!

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Absolutely professional and amazing! I never wondered what was going on bc I was constantly updated. I also ledt $100 cash in the car and expected it to be gone and it was still there. Amazing!

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Great

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Great

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Returned Clean

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