Caliber - Wake Forest
10225 Capital Blvd,
Wake Forest,
NC
27587
USA
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding communication, with many highlighting frequent text and email updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a strong positive theme, as many vehicles were completed ahead of schedule. Staff professionalism, friendliness, and attentiveness were repeatedly commended. A few customers noted areas for improvement directly from their feedback, including inconsistent communication in some cases, occasional parts delays, and isolated concerns about repair quality or cleanliness. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.
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Service Quality
"The quality of the repair exceeded my expectations. Everything was completed professionally, on time, ..."
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"The quality of repair, the clear communication, and a genuine sense of care for us as customers makes me very eager ..."
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"The repair was done very well I cant tell there was ever anything wrong and my car was very clean when I picked ..."
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"The car looked like new. No one would know it was repaired."
"Exceptional workmanship from the technicians at Caliber. Extremely satisfied!!"
"The repair shop actually completed my vehicle ahead of schedule, which was a great surprise. They clearly respect their customers time ..."
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"My vehicle was ready way earlier than expected"
"Repair completed a week ahead is schedule."
"During initial inspection I was given an estimate of about 4 days. It actually took 9."
"Top notch. Communication was stellar and I never had to guess where they were in the process. They cs was one step ahead ..."
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"... had asked how I liked to be communicated with. And I said email due to being out-of- country for the first week. And I didn't get any emails, I came back ton3 or ..."
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"Communication is the best part of working with Caliber. I never questioned where we were in the process."
Alan
(Hyundai owner)
reviewed 8/5/26
My Experience - 5.0/5.0 -
Quality and punctuality very well, excellent finishing and my vehicle is working perfectly
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Reginald
(Ford owner)
reviewed 8/5/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
There were parts removed from the front bumper that absolutely nothing to with the repairs to the truck. And your detail shop sucks. As far i can tell the repairs was done OK.
Customer Service - 5.0/5.0
Returned Clean
James
(Nissan owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Charles
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Melinda
(Lexus owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Larry
(GMC owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Employees worked diligently on my behalf to find me the best deal.
Customer Service - 5.0/5.0
Returned Clean
Russell
(Ford owner)
reviewed 7/31/26
My Experience - 4.8/5.0 -
Everyone was very courteous and the job that was done was amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(Lexus owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Laura
(Mazda owner)
reviewed 7/29/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jennifer
(Honda owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
Great communication and work looks good! Like the guarantee on their work. Danielle was awesome.
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Jessie
(Ford owner)
reviewed 7/27/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job and timely as always. The staff was great to deal with
Customer Service - 5.0/5.0
Natalia
(Kia owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
Excellent communication from the team. My car was ready ever before it was anticipated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and communication.
Customer Service - 5.0/5.0
Returned Clean
Steven
(Toyota owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jacob
(Mini owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
A job well done indeed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Garrett
(Ford owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Shalimar
(Honda owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Catherine
(Volkswagen owner)
reviewed 7/23/26
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Sandra
(Chevrolet owner)
reviewed 7/23/26
My Experience - 5.0/5.0 -
Nicole communicated frequently and answered any questions in a timely manner. My car looks brand new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Amador
(Toyota owner)
reviewed 7/23/26