Caliber - Wake Forest
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I’m extremely PLEASED with both the timeline and service of our vehicle. There did not appear to be any problems,issues,or delays. Bravo!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was excellent. My vehicle was ready before the expected time. No complaints about the finished product at all. Very satisfied customer
Customer Service - 5.0/5.0 -
Excellent!!!!
Returned Clean
My Experience - 5.0/5.0 -
This was the smoothest and most efficient process from everybody from the first call for them to set up the repairs to me picking up the car. The ladies at the front desk and Nicole were exceptional. The daily updates on the progress of the car were amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They keep you up to date on everything. Every little step they make you are made aware of it. Love it great service and customer service. Always my 1st choice when service e is needed. Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nicole was excellent from start to finish. She kept me informed of what was happening with my car repairs. She promptly any questions I had. And the was excepted.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nicole did an excellent job of keeping me informed of the progress.
Returned Clean
My Experience - 5.0/5.0 -
We had a great experience with the team at Caliber Collision. From start to finish, the staff was professional, communicative, and clearly committed to doing quality work. They kept us informed throughout the process and made what could have been a stressful situation very smooth and easy. We truly appreciate the attention to detail and the level of customer service provided. We would like to thank the entire team tremendously for their diligence, timeliness, and commitment to excellence!
My Experience - 5.0/5.0 -
The final cost was according to the estimate; the time for repairs was just as stated; Vlad, the service rep, was always cordial, responsive, kind, and helpful. It was a great experience. I will definitely use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I am still waiting for rubber strip on rear driver window
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just wanna say thank you to Kathy, Katie, and Danielle, all of whom were very helpful in repairing my daughter‘s car. You guys did a great job and completed it early. Thank you!
Likely to Recommend - 5.0/5.0 -
Ive already recommended several times!
Repair Quality - 5.0/5.0 -
An amazing experience. Its a stressful time when you wreck your car, dealing with insurance, loaner car, etc. But the customer service was absolutely top notch.
Customer Service - 5.0/5.0 -
Top notch. Communication was stellar and I never had to guess where they were in the process. They c/s was one step ahead always communicating what expectations should be. They never over promised just told me what they knew, which I appreciate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the repair exceeded my expectations. Everything was completed professionally, on time, and with great attention to detail. The workmanship was excellent, and the final result looks and functions perfectly. I couldn’t be more pleased with the outcome and would absolutely recommend them to others.
Customer Service - 5.0/5.0 -
The customer service was outstanding from start to finish. The team was friendly, professional, and communicated clearly throughout the entire process. They took the time to answer my questions, kept me updated, and made sure I felt confident every step of the way. It’s rare to experience this level of care and responsiveness—I truly felt valued as a customer.