Caliber - Wake Forest
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Danielle did a great job with communicating updates on the vehicle as it progressed through repair. At one point, we had an issue with the insurance company (mistake was on the insurer’s side) and both Danielle and Katie were quick to contact them for resolution. I really appreciate the excellent customer service. Would recommend on that alone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Danielle did an excellent job with keeping me informed throughout the entire process. At one point, I had an issue with the insurer and Danielle stepped in along with Katie to assist with resolution. I really appreciate the level of customer service from both of them.
Returned Clean
My Experience - 5.0/5.0 -
Very professional interactions with staff. Loved the excellent communication on repair progress throughout the repair period.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. Loved the communication regarding repair progress.
Customer Service - 5.0/5.0 -
Very professional! Loved the communication regarding repair progress.
My Experience - 5.0/5.0 -
I was help through the entire process. I was listened to and treated with respect. Vlad kept me apprised of the process so I was never left wondering what I was waiting for. And they did an amazing job matching the paint color on a 17 year old car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job of everything they worked on.
Customer Service - 5.0/5.0 -
Everyone was personable, pleasant, professional and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Danielle was fantastic to work with. She communicated promptly and set realistic expectations. I really appreciate all of her help!
Likely to Recommend - 5.0/5.0 -
Most definitely I would recommend them my car came back beautiful you could not tell it was in a accident
Repair Quality - 5.0/5.0 -
They were great a Brian explained everything to me
Customer Service - 5.0/5.0 -
The service people were very nice and again explained all the paper work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me up to date on repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful service and pleasant people. Would recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a very easy, no hassle process. It only took 5 days. Everyone was friendly and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have recently recommended you guys funny enough
Repair Quality - 5.0/5.0 -
It’s like magic Can’t tell where you guys worked on the car Thank you
Customer Service - 5.0/5.0 -
Super excellent communication through the entire process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can't thank you enough for doing an amazing job on my car. I called and got to talk to Melinda and she made me feel like everything is going to be ok and that my car was just as important to her as it is to me. I then was hooked up with Bryan who was also amazing. He let me know the entire process and what was going on step by step with my car. He called and let me know it was done and everything. I am so happy to have my car back and am above and beyond happy with the results. Thank you so much
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The fender was not put on even, so it does not look good like new.
Customer Service - 4.5/5.0 -
The staff are very nice and helpful.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job, rebuilding, painting, etc.
Customer Service - 5.0/5.0 -
Kept me up-to-date throughout the process with accurate reports