Caliber - Wakefield
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great body work, the car looks new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly people, great communication, car was finished ahead of schedule
My Experience - 5.0/5.0 -
They did an awesome job. This is not the first time I have been to Caliber Collision . You all are awesome. Everything went smoothly and I didn’t even have to worry about taking my rental car back I get to leave it there. Thank you very much. Alexis was amazing and the two young ladies at the front desk were great also.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful job repairing and matching the paint on my 22 year old mustang! It looks perfect … thank you!
My Experience - 5.0/5.0 -
My car looks fantastic & Keaton was awesome. Great communication!
My Experience - 5.0/5.0 -
Everyone was so helpful and kind in working with the insurance company, getting me a rental car arranged and answering any questions I had. The work that was done looks very good. The general manager also introduced himself and told me to contact him if I had any concerns. Now that’s good customer service.!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff and my service advisor was absolutely amazing
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with the service provided by Caliber. I was kept informed and the work was performed ahead of time. The quality of work was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service, completed before estimated time and excellent work.
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
This I believe is the 3rd time I chose to use Caliber to fix one of my vehicles. The last time they did interior damage and acknowledged it and they replaced the dash board grill. I recently picked my car up but have not really driven it since then. I now notice my factory subwoofer is no longer working. I called to let them know that and just being completely transparent the energy I was receiving back from who I spoke with was off. The last thing I want to do as busy as I am is to bring my car back to have it looked at but at the same time I know with 100% certainty it was working when I dropped it off. I suggested maybe it was something as simple as a fuse that got blown being Caliber took part of the car apart. Didn’t seem like they thought that was a real possibility and almost made me feel like I was lying about it ever working and just trying to get them to cover it. Just left me with a really uneasy feeling. I have integrity and lying and not telling the truth is something I just don’t partake in. The actual body work that was done seems to be excellent as its always been but thats to be expected as thats what Caliber is being paid for and not to mention they are on the pricey side for repairs. There are plenty of shops that do great work its the customer service that starts to separate the pack.
Customer Service - 2.5/5.0 -
This I believe is the 3rd time I chose to use Caliber to fix one of my vehicles. The last time they did interior damage and acknowledged it and they replaced the dash board grill. I recently picked my car up but have not really driven it since then. I now notice my factory subwoofer is no longer working. I called to let them know that and just being completely transparent the energy I was receiving back from who I spoke with was off. The last thing I want to do as busy as I am is to bring my car back to have it looked at but at the same time I know with 100% certainty it was working when I dropped it off. I suggested maybe it was something as simple as a fuse that got blown being Caliber took part of the car apart. Didn’t seem like they thought that was a real possibility and almost made me feel like I was lying about it ever working and just trying to get them to cover it. Just left me with a really uneasy feeling. I have integrity and lying and not telling the truth is something I just don’t partake in. The actual body work that was done seems to be excellent as its always been but thats to be expected as thats what Caliber is being paid for and not to mention they are on the pricey side for repairs. There are plenty of shops that do great work its the customer service that starts to separate the pack.
My Experience - 5.0/5.0 -
We were updated on every step of the process. Our vehicle was completed before the initial estimated date. Alyson was easy to work with and the front desk admin persons were extremely polite and attentive. We have one small issue with our vehicle calibration but an appointment has been set to deal with it.