Caliber - Warminster
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks really good looks like a brand new car nice n shiny your the best
My Experience - 5.0/5.0 -
Great work, professional and courteous. The text updates are super convenient
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
When I dropped off my SUV to have a repair estimate done, I was under the impression that they would then proceed with ordering any parts required and start repairs. I didn’t hear a word from Caliber for several days so I called the office and was told that I had to wait my turn. It took several days until I started getting text updates? In all it took over two weeks until I got my SUV back. Then when I picked it up it still had issues, the trim around the wheel well has chips on the edge of it and the bottom door trim was miss aligned. I have to now return it for correction. I am very frustrated.
Customer Service - 2.5/5.0 -
Read my previous post
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I can’t open my door after having it repaired. I’ll have to bring it back
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was nice to be kept up to date on the repair process and that if there were any questions, they were ready to respond right away.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
They also told me to take all of my beloging out of my car as they leave the cars unlock, excuse me? I told them they need to lock my car unheard of ! never going back ever! and I will be sure to spread the word.
Repair Quality - 0.5/5.0 -
Horrible communication
Customer Service - 0.5/5.0 -
No one ever called I had to call for updates
Returned Clean
My Experience - 5.0/5.0 -
The repairs looked and felt good. We were a little concerned about our expectations being set. The original estimate was for five days, but it in fact took 3 weeks. This makes it seem like the estimate is not useful to us in judging how long we will be without a car.
Likely to Recommend - 3.0/5.0 -
Repairs were very good but it can get frustrating to not understand what status your car is in the process.
Repair Quality - 5.0/5.0 -
Repairs were good and felt smooth
Customer Service - 2.5/5.0 -
People were friendly and helpful and answered all my questions accurately. The original estimate was for 5 days. The end result was 3 weeks. I understand there will be some variations but a 5 day estimate is not useful to plan around if the end result is 3 weeks. i was expecting the automated system to provide more information and it did not. As such this is a problem with your estimate formula and your automated system, not the people who work at the branch.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Was given multiple estimated completion dates, that were pushed back each time the date came. Just give me a realistic date!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
already have
Repair Quality - 4.5/5.0 -
very happy
Customer Service - 5.0/5.0 -
quick easy and done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went smoothly with good communication and car looks great