Caliber - Washington Township
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
REPAIR LOOKED GREAT BUT ONE OF YOUR WORKERS BROKE A PIECE ON THE INSIDE OF MY HATCHBACK DOOR AND CRACKED IT. THEY DIDN'T HAVE THE CURTOSY TO TELL ME. THEY WILL PAY FOR A NEW ONE! I WILL NEVER BRING MY CAR THERE AGAIN AND I AM LETTING MY INSURANCE COMPANY KNOW WHAT HAPPENED/.
My Experience - 5.0/5.0 -
âï¸âï¸âï¸âï¸âï¸ Good experience. Professional. MORGAN ROCKS !
Likely to Recommend - 5.0/5.0 -
Everything was fine
Repair Quality - 5.0/5.0 -
Good experience
Customer Service - 5.0/5.0 -
Alex was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional staff, couldn't do enough. Will recommend to slly friends. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderfully helpful staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff went way above and beyond to ensure the all aspects of this situation was taken care of!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Quality of work was overall good, but frustrated with the extra time it took (and failure to communicate that to the insurance company) resulting in a hassle with the rental car bill that remains unresolved.
Repair Quality - 4.0/5.0 -
Replaced the bumper but it was already mildly damaged at the time of pickup.
Customer Service - 3.0/5.0 -
Communication, both with us and with the insurance company, was a real problem. Failure to communicate an additional $1000 worth of work beyond what had originally been reported to the insurance company in a timely manner resulted in us being responsible for several hundred dollars for our rental car, for which we still have not been reimbursed. We still arenât even sure whether caliber ever closed it out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Morgan was very nice. Sheâs helpful and made sure I stayed informed. Actually all of the staff was nice!
Returned Clean
My Experience - 5.0/5.0 -
Nicole and Morgan were both knowledgeable, respectful and professional. I appreciated their support and caring! Status updates were appreciated too:)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Morgan and Nicole were amazingly supportive, knowledgeable and listened to me....nice to be respected in a car repair shop...refreshing!!