Caliber - Waukesha - North

4.8 (2,808reviews)
96%
W229 N2591 Duplainville Rd,  Waukesha,  WI  53186

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,808)

My Experience

I felt that the timeline was very reasonable relative to the damage, and the time estimate given up front was highly accurate. The communication with me throughout the repair was excellent, and I really appreciated that the coordination of payment was done directly with my insurance company. All of the damaged components were perfectly replaced/repaired to a condition just like new. Additionally, the team went above and beyond with extra touches. For example, I was stunned to see that the interior of the vehicle, which had been messy when I left it, was spotless when I picked it up. At the conclusion of the process I was conveniently able to leave my rental car at the shop instead of returning it to the rental company. Overall, the pleasantness and ease of the experience alleviated what otherwise would have been a very stressful situation for me.

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Customer Service

Returned Clean

My Experience

The truck looks good, appreciate the professional repair.

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Repair Quality

Looks complete and done well

Customer Service

Jordan did a great job communicating

Returned Clean

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Customer Service

Josh did an excellent job of keeping us updated on the status of our repairs. Text messages were supplied at a regular frequency.

Returned Clean

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My Experience

Josh & team helped me tremendously with what my life has in front of me. I'm a care giver for my 82 yold mom. They knew I needed my car to care for my mom. They worked 2 days over hours to complete the job. I had to ride my bike to get my car. Josh was so sympathetic, he said he would of picked me up. But was so happy he could get me my car ready before the weekend.

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Returned Clean

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My Experience

The communication was fantastic and they did a great job on the repairs. Everyone I talked to was super kind.

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Highly recommend

Repair Quality

The experience was great, from dropping my truck off to picking it up. I was kept informed and it was done sooner than I expected. The work looks great, can't even tell it was damaged.

Customer Service

Very friendly and informative.

Returned Clean

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Repair Quality

4 days ahead of schedule and clean! The repair looks great

Customer Service

Returned Clean

My Experience

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My Experience

Very courteous and professional. Communication was excellent.

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Repair Quality

Professional and courteous. Also communications great

Customer Service

My Experience

Great job!

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Repair Quality

All went great! Communications, repairs and billing. No issues and Jordan was great

Customer Service

Returned Clean

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Repair Quality

Best service I have ever recievied! Always keeping me informed through the entire process of getting my vehicle fixed. Had an issue after being fixed, door seal not right. Was able to stop in and get it fixed right away. THANKS!

Customer Service

Perfect! Kind and courteous and very informative.

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My Experience

Prompt, professional, kept me updated, and the repair was done in a efficient timeframe

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Great work

Repair Quality

Excellent work, looks brand new

Customer Service

Very helpful, explained what they dud

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My Experience

Easy to work with! Did a beautiful repair on my car and got it done way before expected!

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Returned Clean

My Experience

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Customer Service

Returned Clean