Caliber - Waukesha - North

4.8 (2,821reviews)
96%
W229 N2591 Duplainville Rd,  Waukesha,  WI  53186

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,821)

My Experience

Likely to Recommend

Definitely

Repair Quality

I didn’t actually do a thorough walk-around or check out before leaving Caliber in Wisconsin, but when finally doing so at our evening stop in Ohio, I noticed that the gap between the left front fender and front left hood was noticeably different than on the right side. So, I stopped by one of the Caliber shops in Greensboro today (Monday, July 13) to have it checked out! I made an appointment for the first availability on Wednesday, July 15 to check this out further. I’m hoping that it’s an easy FREE fix! Overall, I was particularly pleased with your Office Manager (Patty)…and especially with Josh ???, the young estimator who seemed to be in charge of project managing our fix up! Josh represented your company VERY well well

Customer Service

See prior comments

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Communications and staff were nice. Very disappointed in condition of vehicle when I received it. It was dirty and I have pictures of condition at pickup. I also felt there were some minor exterior spots that could have been buffed complimentary. I also have had a good experience at other Jody shops where they do a basic vacuum and detail of the vehicle. I also notice a lot confusion on payments and what was owed. At drop off, eluding to extra charges or confusion on phone calls, and again at pick up. At one point it made me feel something not right was going on, and you were looking for ways to get more money. I hope that helps.

Customer Service

See previous comments. Patty was very nice.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great body shop

Repair Quality

Very nice work done on my F250. Thanks Darron and the team!

Customer Service

Excellent communication on progress, status and timelines

Returned Clean

My Experience

Jordan and the workers at Caliber Collision in Waukesha - North were exceptional. They were communicative about the process and turned out excellent repairs on my vehicle. I'm very grateful they were the team assigned to help me.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I completely trust Caliber Collision with my vehicle. The quality of the repair exceeded my expectations—I honestly can’t tell my car was ever damaged. It looks like it came straight from the factory. The entire team was professional, kept me informed throughout the process, and provided outstanding customer service. This was by far the best repair experience I’ve ever had, and I wouldn’t hesitate to recommend Caliber Collision to anyone. Thank you for the amazing work!

Customer Service

Returned Clean

My Experience

Please don't forget the ceramic wax when the paint cures. Thank you

Likely to Recommend

Repair Quality

Josh communicated with me great during the process

Customer Service

Returned Clean

My Experience

Daron was a pleasure to work with, kept me informed throughout the process. Car looks great, rental car pick up and drop off was a beeeze. Overall a great experience

Likely to Recommend

Repair Quality

Car looks great and done quickly

Customer Service

Daron was a pleasure to work with

Returned Clean

Likely to Recommend

Repair Quality

Door does not close

Customer Service

Rear passenger door does not close after repair. Needs to be sent back

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Daron was great! Above and beyond service and customer service as well!

Likely to Recommend

Repair Quality

Great customer service from Daron, and quality auto service overall.

Customer Service

Returned Clean

My Experience

Great customer service

Likely to Recommend

Very satisfied with caliper collison

Repair Quality

Great customer service and the repairs look great

Customer Service

Darron was great

Likely to Recommend

Repair Quality

Customer Service

My Experience

A backup camera cable is missing on my truck. I have no back up camera and I was told I have to replace it myself and Calibre might pay for it. Very disappointing.