Caliber - Wesley Chapel
27358 Centerline Dr,
Wesley Chapel,
FL
33544
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a strong theme, as many vehicles were completed ahead of schedule. Customers appreciated the friendly, professional, and caring staff, as well as the seamless coordination with insurance and rental car companies. A small number of customers noted areas for improvement, including instances of incomplete repairs, inconsistent communication, and occasional delays, as shared directly in their feedback.
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Service Quality
"... process. They handled my vehicle with great care and returned it to me looking absolutely perfect—like nothing ever happened. The work was done in a timely manner, and they explained ..."
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"The service and quality of workmanship demonstrated by Caliber Collision exceeded my expectations."
"... and made it easy to return my rental car as well. My vehicle came out looking like nothing happened."
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"Excellent service car looked immaculate when finished"
"Very professional, expedient and courteous. Their work is excellent. My second time using them and I would not hesitate ..."
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"... gave me a date that my car was going to be done and they had it ready 2 weeks earlier than it was supposed to. Outstanding work they did."
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"... was assigned to me was super nice and very helpful. They gave me an estimated finish time of 2 weeks, but they completed my car in 3 days. My car looked great! They ever opened on Saturday ..."
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"⭐⭐⭐⭐⭐ Fast, friendly, and professional! They kept me informed the whole way and even finished my car ahead of schedule. Very impressive! Highly recommend!!"
"Vehicle was delivered over a week earlier than promised!"
"The body work looks good but it took 4 days longer than the estimated completion time. The main reason for the low score is I had black ..."
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"Absolutely, I received a communication daily related to where are and where we were going"
"The constant update about the repairs were refreshing. It completely removed the stress of waiting and ..."
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"I loved the daily text messages"
"They communicated with every update via text to let you know what step they on."
"reached out maybe twice or three times and said we will call you when your cars ready and never called me, i had to call and was then told"
Danielle
(Nissan owner)
reviewed 8/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Stephen
(Honda owner)
reviewed 8/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jarell
(Chevrolet owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Leah
(Lexus owner)
reviewed 8/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, keep us informed and did great work
Customer Service - 5.0/5.0 -
Did great job
Returned Clean
Melissa
(Nissan owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lloyd
(Lexus owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Dean Allison
(Kia owner)
reviewed 8/3/26
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
There is discrepancy in the gap between The lights in the back of the car from left versus right. One of the gaps is bigger than the other
Customer Service - 5.0/5.0
Returned Clean
Leigh
(Ford owner)
reviewed 8/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rolf
(Honda owner)
reviewed 8/1/26
My Experience - 0.0/5.0 -
I was very clear about my expectations regarding alignment of the quarter panel. I would’ve expected my expectations to be communicated to the technician. To be told it was completed only to inspect it and find it’s not properly aligned is very disappointing.
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Rose
(Lexus owner)
reviewed 7/31/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Miriam Lourdes
(Mazda owner)
reviewed 7/31/26
My Experience - 0.0/5.0 -
Having issues when opening /closing my hatch
Likely to Recommend - 4.0/5.0 -
Work quality is good. Communication could improve
Repair Quality - 4.0/5.0 -
Had to take vehicle back for adjustment
Customer Service - 5.0/5.0
Johnny
(Nissan owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great service just the front Driver side blinker is ok.
Customer Service - 5.0/5.0
Returned Clean
Teresa
(Kia owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Amanda
(RAM owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Paul
(Jeep owner)
reviewed 7/29/26
My Experience - 5.0/5.0 -
Good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Maya
(Dodge owner)
reviewed 7/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was very friendly