Caliber - West Allis

4.7 (2,781reviews)

95%

(414) 607-8810

1434 South 113th Street, West Allis, WI 53214

95%

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1434 South 113th Street
West Allis, WI 53214

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About Caliber - West Allis

See Photos

1434 South 113th Street
West Allis, WI 53214

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (2,781)

Sort By:
Newest
Rating

2,077 Customers Rated

5 Stars

61.5% Complete

(1710)
4 Stars

8.3% Complete

(230)
3 Stars

2.5% Complete

(69)
2 Stars

0.7% Complete

(19)
1 Star

0.5% Complete

(15)
< 1 Star

1.2% Complete

(34)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new or better than expected upon return. Timeliness was another strong point, as many repairs were completed ahead of schedule. Staff friendliness and professionalism were widely appreciated, making stressful situations feel manageable. A few customers noted areas for improvement directly from their comments, including occasional inconsistencies in automated update messages, last-minute pick-up notifications, and isolated concerns about incomplete repairs or unresolved vehicle issues post-service.

Select to learn more

Timeliness
Communication

"... car issues. Provided daily updates on progress and finished ahead of schedule. Only needed to spend a total of 10 minites in the building because they took care of ..." Read more

"... best to get everything done in a timely manner and completed the work two days before their estimated date. Im very satisfied with their communication and striving ..." Read more

"It was done 2 days ahead of schedule despite the fact some parts were harder to get."

"My car was ready ahead of schedule which almost never happens. I appreciated the updates too."

"The completion date changed almost daily for two weeks."

"I have to say it was the first time ever that we had someone give us daily updates on our vehicle. It was really nice to know what was ..." Read more

"... next day, to pick up on Thursday, of the same week!, everything was incredibly easy! The Employees that we encountered throughout this quick process were professional, ..." Read more

"... saying my car was ready and where was I to pick it up. Very poor communication. Seemed very tense and passive aggressive. I would never use them again" Read more

"The conflicting messages from the automated system and the actual person sending updates were frustrating."

"3x's a week text updates that were very much appreciated."

Timeliness
Communication

Timeliness
Communication

"... car issues. Provided daily updates on progress and finished ahead of schedule. Only needed to spend a total of 10 minites in the building because they took care of ..." Read more

"... best to get everything done in a timely manner and completed the work two days before their estimated date. Im very satisfied with their communication and striving ..." Read more

"It was done 2 days ahead of schedule despite the fact some parts were harder to get."

"My car was ready ahead of schedule which almost never happens. I appreciated the updates too."

"The completion date changed almost daily for two weeks."

"I have to say it was the first time ever that we had someone give us daily updates on our vehicle. It was really nice to know what was ..." Read more

"... next day, to pick up on Thursday, of the same week!, everything was incredibly easy! The Employees that we encountered throughout this quick process were professional, ..." Read more

"... saying my car was ready and where was I to pick it up. Very poor communication. Seemed very tense and passive aggressive. I would never use them again" Read more

"The conflicting messages from the automated system and the actual person sending updates were frustrating."

"3x's a week text updates that were very much appreciated."

Edson (Jeep owner) reviewed 8/6/26

Margaret (Toyota owner) reviewed 8/4/26

Notifications on the process of my vehicle

I’m still inspecting the repairs.

Sean (Mazda owner) reviewed 8/3/26

Mackenzie (Mazda owner) reviewed 8/2/26

Seamless experience and great work- the repaired area on my vehicle looks brand new!

Jeanette (Buick owner) reviewed 7/31/26

Thorough and professional. Nice to get updates on the progress.

James (Toyota owner) reviewed 7/31/26

Thomas (Honda owner) reviewed 7/29/26

My car came out looking amazing

Friendly

Margie (Kia owner) reviewed 7/28/26

Mary (Chevrolet owner) reviewed 7/27/26

I randomly selected Calier Collison to get my husband's truck repaired after an accident. Service was excellent. I received continuous updates. The staff was also wonderful from the time they picked up the phone. I'm really glad they were at the top of my list on who to call. You will have no regrets calling them, only a wonderful experience!!

Susan (Hyundai owner) reviewed 7/26/26

The experience from drop off till completion went smoothly. We were kept informed throughout the whole process through text messages. When the vehicle was ready it looked better than new

Ken (Ford owner) reviewed 7/24/26

Stacy and Terri were great to work with. Will be back for my auto body repair needs!

Caitlin (Honda owner) reviewed 7/20/26

Curtis (Chevrolet owner) reviewed 7/20/26

Erica (Volkswagen owner) reviewed 7/20/26

Everyone was so sweet and helpful! Terri was absolutely amazing! They walked us through everything which was so nice! They also updated us every day about repairs and we really appreciate that!

Really great service! Everyone was so nice!

Priscilla (Toyota owner) reviewed 7/20/26

Daniel (Kia owner) reviewed 7/17/26

You all did such a great job. It looks like nothing even happened to the Van. Thank you

Shannon (GMC owner) reviewed 7/17/26

Becky gave great and very precise information about my repair.

Kay (Toyota owner) reviewed 7/17/26

You did an amazing job.Thanks so much!

Amazing repair work! Looks like a new car.

Jennifer (Nissan owner) reviewed 7/15/26

Fast estimate and repair job done to my satisfaction. Have used the in the past and they do a great job. Would return to Caliber again. :)

Mounia (Toyota owner) reviewed 7/13/26

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view more shops in: West Allis | 53214

Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Caliber - West Allis

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - West Allis

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,781)

2,077 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0