Caliber - West Allis

4.6 (2,790reviews)
94%
1434 South 113th Street,  West Allis,  WI  53214

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,790)

Likely to Recommend

Repair Quality

Customer Service

My Experience

This location did an awesome job on letting you know my repairs every step of the way and also getting the job done sooner than expected. When I picked the car it was pristine I will come back if I ever need another job done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing service and communication! Loved the repair results. my car looked like it was fresh off a car lot!

My Experience

Quick and good Job at daily posted.

Likely to Recommend

I will definitely recommend Caliber to everyone I know. You guys did a great job

Repair Quality

Your technicians did a great job of restoring the hail damage on my car. It looks like me again!

Customer Service

Becky did a great job of keeping my updated through text messages

Returned Clean

Likely to Recommend

Repair Quality

Awesome work and thanks

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

I'm very satisfied with the work done on my car. They communicated with me often regarding where they were at with the process of my car being fixed. It was also done pretty quickly. I would highly recommend.

Likely to Recommend

Repair Quality

Very happy with the completed work. Fast and efficient. I also liked the constant communication.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work was good but the right side above the wheel is not completely pushed in like the left side and it’s noticeable. Hopefully, it doesn’t pop out. They also said they would vacuum the car and clean the mats on the inside when finished and sounded all proud that their company does that. They ONLY did my passenger side. Gave them thanks and appreciation thinking they at least vacuumed the back. Nope, they lied only one mat and one side. What was the point then.

Customer Service

My Experience

I was kept informed the whole time my car was in repair. The team working on my car finished a lot earlier than any of us expected, which is always a bonus. Every person I dealt with was personable, helpful, and really seemed to want to make this a positive experience. I would definitely recommend Caliber Collision to anyone who asked me about body shop work. Thanks for doing such a great job.

Likely to Recommend

I would recommend this business because I think they did an excellent job and worked with me every step of the way.

Repair Quality

I could not have asked for a better service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Job was not finished. Gas tank senor was disrupted, was told I would have to "prove" it somehow. Not sure how anyone would go about doing this. Pitiful

Customer Service

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone, and I mean EVERYONE, we encountered that helped to get our Subaru Forester repaired was and back to us were cheerful, respectful, knowledgeable, and very helpful! After a wind incident, our car sustained catastrophic hood damage from a 12’ limb. Our insurance sent us to Caliber Collision and now we understand why. We left our car off on a Tuesday afternoon, and we were informed that the work was completed by Thursday (yes, less than two days later!) and ready for pickup. They cleaned the inside before returning the keys to us. We would strongly urge all who are reading this to go Caliber Collision for any work that you need done. I’m sure your insurance companies would agree. Caliber. Collision has clients for life with our family.

Likely to Recommend

By all means possible. You have clients for life.

Repair Quality

We cannot say enough good things about dealing with Caliber Collision and the way they handled our recent issue regarding a severely damaged car front hood due to falling tree limb. From first contact (on a Monday), to drop off (on Tuesday, the next day), to pick up (on Thursday, of the same week!), everything was incredibly easy! The Employees that we encountered throughout this quick process were professional, respectful, and very easy to deal with. We have never dealt with car collision specialist to this degree, and only taking two days to replace the car hood (including painting!) was incredible. We will never go anywhere else, even if our insurance isn’t involved. Trust me,

Customer Service

We cannot say enough good things about dealing with Caliber Collision and the way they handled our recent issue regarding a severely damaged car front hood due to falling tree limb. From first contact (on a Monday), to drop off (on Tuesday, the next day), to pick up (on Thursday, of the same week!), everything was incredibly easy! The Employees that we encountered throughout this quick process were professional, respectful, and very easy to deal with. We have never dealt with car collision specialists to this degree, and only taking two days to replace the car hood (including painting!) was incredible. We will never go anywhere else, even if our insurance isn’t involved. Trust me, go see, and you won’t be disappointed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Flawless repair.

Customer Service

Caliber’s customer service was fantastic from start to finish.

My Experience

Very efficient service. Repair looks good and was done quickly. Everyone I dealt with was friendly and professional, and I was kept well-informed about what to expect and there was good communication on the progress on my car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for doing such a beautiful job