Caliber - West Denver

4.8 (3,808reviews)
94%
4171 Morrison Road,  Denver,  CO  80219
See Photos
Instant Estimate
Book Appointment

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (3,808)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent text, phone, and email updates keeping customers informed throughout the process. Timeliness was frequently highlighted, as numerous repairs were completed ahead of schedule. Customers appreciated the seamless coordination with insurance companies and rental car arrangements. A few customers noted areas for improvement, including occasional delays, isolated communication lapses, and rare mechanical concerns post-repair, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... a horse for a cowboy. My trusty steed Black Betty came back looking better than the day I drove her off the lot. The technician I met whose name I have shamefully ..." Read more
"... finished the work ahead of schedule. If you want top-tier quality, honest pricing, and genuine professionalism, this is the only shop you should trust with your ..." Read more
"Did a great job of making the repaired area look brand new, with good workmanship, excellent paint matching, ..." Read more
"You guys did such an incredible work on my car looked like nothing happened to it!! Thank you very much!!!"
"AMAZING JOB TO THE TEAM!!!!! The paint match is unbelievable!!! Many thanks for getting my repairs done so quickly and so beautifully!"
"... started the repair sooner than expected and were finished 5 or 6 weeks before the promised finish date." Read more
"... updated on the repair status every step of the way and finished the work ahead of schedule. If you want top-tier quality, honest pricing, and ..." Read more
"I had a trip I needed my car for and they kept me updated and worked hard to meet that deadline."
"Exaggeratedly long waiting times of 2 weeks went on to take 8. In addition, they left the vehicle with problems ..." Read more
"My car was ready a whole 10 days earlier than what was estimated. It was great to have my car earlier than expected."
"... communication process was amazing! It was nice receiving updates on the process and dates of when my car would be finished. I also appreciate the explanations of the process ..." Read more
"The communication was fantastic the whole way through the repairs. It was a seamless process dealing with insurance ..." Read more
"... insurance also had the same experience. I don't know why no one was willing to communicate with me to give me an answer of yes or no if they would be willing to cover the ..." Read more
"I appreciated the thorough communication via text, phone, and even email. I knew each update with my car, as they were happening. ..." Read more
"The communication I received was always rude. I called to ask about an appointment for the initial ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

What a seamless and stress free experience. Everyone from Ernestine who was so sweet, communicative and helpful to Rudy the tech who communicated with me almost everyday and was very helpful with any question I had. 100/10 recommend!

Likely to Recommend

Repair Quality

Caliber collision is a business of quality! Very happy with my car and the entirety of the process, communicating with Rudy was seamless and I 100/10 recommend bringing your car here!

Customer Service

Oh Ernestine was simply the sweetest and so professional but kind. Rudy was great and very communicative and supportive!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Excelente trabajo

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job, quality work, good communication & great customer service! Would highly recommend!

Likely to Recommend

Repair Quality

Went good

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

What really stood out was their outstanding customer service. They handled everything directly with my insurance company, making what could have been a very stressful process completely painless. They kept me updated on the repair status every step of the way and finished the work ahead of schedule. If you want top-tier quality, honest pricing, and genuine professionalism, this is the only shop you should trust with your vehicle!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair was faster than expected, team was friendly and helpful, really appreciated the car wash!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Exaggeratedly long waiting times of 2 weeks went on to take 8. In addition, they left the vehicle with problems that it did not have before the repair. I don't recommend it at all

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

Great work! Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My technician Elbert was great and efficient to work with I was happy 100% with the service provided!. Thank you for being at Caliber Collision and the team that worked with him.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You do great work. I commend you.

My Experience

The work was done beautifully. The only negative was the several completion date pushbacks. I will say that Rudy was great about keeping me updated, and very apologetic about the delays. When I picked the vehicle up, John was super friendly and professional. There are many outstanding employees at this location.

Likely to Recommend

The 10 is based on if the engine light that came on after I picked it up is resolved

Repair Quality

The repair job looks excellent. My concern is that the engine light appeared the next day. I will need to find out what happened. The score of 8 is based on the engine light.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Very satisfied with my vehicle's repairs. The area where the damage occurred looks like new. Status communication was excellent.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 3,808

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Denver  |  80219