Caliber - West Frisco - Fm 423
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
John was outstanding!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 0.0/5.0 -
I would have been 100% satisfied with a little more communication from your team. I brought the vehicle in with damage from a collision to the front passenger side and bumper. There was some other existing damage to the driver side bumper and the girl originally stated they would most likely be replacing the entire bumper. However, when we picked it up the bumper was not replaced and the other damage was still there. The service writer explained we should get that fixed too and showed us some other damage to the wheel well. I would have certainly got it taken care of at the same time even if there was additional costs had someone told me that upfront. Now I would have to take it back in, get another rental, etc. There was an opportunity for Caliber to get some additional work with a little more communication to the customer.
My Experience - 5.0/5.0 -
Excellent job; excellent workmanship. Very fast, very courteous, and car came back very clean! Looks like new! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
shawn was excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks as though it just came out of a dealer's showroom. Very good job!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice people and the service was excellent!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very friendly staff. The service was excellent.
Customer Service - 4.5/5.0 -
Excellent customer service.
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very friendly, eager to assist and completed the work faster than expected
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
John was very helpful and always kept me informed about the status of my car. The car looks very nice!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks Shawn!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Excellent service from the pint of turning in the car to the point of receiving it.