Caliber - Westminster
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My A/C wasn’t working when I drove my car home. Caliber will check it on Monday. Also my milage gas system was the same number of 39.9 mpg all my way home even though there are a lot of hills on my way home, and that’s when the gas milage always changes.
My Experience - 5.0/5.0 -
I was well informed throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly, kept communication open, work done looks great.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My experience with Caliber has been everything but easy. My car had been in the shop 18 days and when returned to me still wasnt fixed correctly. I was expected to pay the deductible still despite the half-assed job they did. My car is now back in the shop to be fixed correctly for the second time, and I have been beyond dissatisfied with the treatment I have received, specifically from Cory the estimator. I have asked numerous times for him to not have any further insight on my vehicle and have been directly ignored.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The person who kept me up to date on repairs was absolutely delightful, helpful, patient, and thoroughly knowledgeable as to the process. Many thanks to those who helped me along this process for making it so easy for me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
And easy repair experience. I was informed when the parts were delivered damaged and that OEM parts were ordered instead. Got the repair updates via text. Very pleased with the results. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
All of your people i had contact with were very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like new!
Customer Service - 5.0/5.0 -
Contact Claudia's communication and service level was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
Did not follow update procedures promised
Customer Service - 3.5/5.0 -
Caliber knew there was something wrong with the car but did not inform me.