Caliber - Westminster

4.6 (3,975reviews)
90%
1110 Baltimore Blvd,  Westminster,  MD  21157

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,975)

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My Experience

The communication was very good. Corey kept me up to date on the progress.

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My Experience

Repairs were made faster than expected.

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Returned Clean

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My Experience

Excellently done; looks brand new

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Everything about the service and support was far and above all expectations.

Customer Service

always room for improvements

Returned Clean

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Customer Service

I called requently regarding status. I initially anticipated a quick turn around due to very minimal damage, and primarily needing recalibration. After the first day, i was informed that the work would take approximately until the next week. I was disappointed, but understood as they needed to follow the items listed on the insurance company estimate. Let it be known, that i dropped the car off on 12/22, right before the holidays. I did anticipate that this could cause scheduling issues, but a bigger problem i had was with the accuracy of the information i was given when calling for status. Ultimately, after being told twice that it was "in paint", i was then told that people were out due to illness etc. I expressed my concern with my ability to now get to work on 1/2/26, and was offered a rental car at Caliber's cost. I felt that this was a fair offer and accepted the rental, and drove it for 3 days until my vehicle was finished. This was an acceptable resolution to the issues and i have no ill will towards Caliber and will use them again.

Returned Clean

My Experience

They did a great job and were finished ahead of schedule.

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They did a great job and finished ahead of schedule. They also kept me informed throughout the process.

Customer Service

Custom service was great. I was truly impressed

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Car looks great. No problems.

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Vehicle repairs and customer service were excellent.

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Returned Clean

My Experience

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Date "estimate" was delayed but I was emailed and called. Have had no issues with my car since the repairs

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Returned Clean

My Experience

I thought you did a great job with my jeep the people up there was very nice and friendly.

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It was good

My Experience

The truck looked very nice better than when i bought it new