Caliber - Westminster
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I received timely updates from Caliber. The repair time was shorter than I expected it to be. My car is back to its pre-accident look and form. Thank you Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I was satisfied with the speed of the repair
Customer Service - 5.0/5.0 -
Staff were very accommodating and professional in all the dealings.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The customer service was good, and they kept me informed via text. However, it did seem like it took a long time to accomplish the work, if it was a delivery problem with parts, I wish they had contacted me.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff was very pleasant to work with. There is one issue with the repair and that is already scheduled to be corrected. I am very pleased with my experience with your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 3.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Poor communication. Completion date extended twice. And giving the car back with a flat tire and not making it right is just trash service. Absolutely terrible.
My Experience - 5.0/5.0 -
My experience was first class. Everything went smoothly, and I was kept informed of the progress. Everyone was professional and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very professional and kept we posted on the repair. I would highly recommend them!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very knowledgeable and kept me informed. The work was well done. I would recommend them
My Experience - 5.0/5.0 -
The team were super friendly and always picked up the phone on the first ring! Mr. Ronnie always kept me up to date on the progress with my car and told me what was happening. When I went in to pick up the car, the front looked brand new! The courtesy wash and vacuuming was also a nice touch. Highly recommend them for repairs!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Absolutely not. This is a Progressive Insurance shop so a potential customer might not have a choice.
Repair Quality - 3.5/5.0 -
Overall the quality of work was fine. I was pleased about that. There were however many issues beyond the physical repair quality.
Customer Service - 0.5/5.0 -
Poor or no communication. I had to initiate every exchange of information. I was promised emails and/or phone calls that never came.
Returned Clean
My Experience - 0.0/5.0 -
Engine has a severe vibration weather moving it standing still. Picked up Thursday, Oct. 25th , drove home, called shop in westminister, they said bring it back in Friday morning 7:30am for them to investigate.
Likely to Recommend - 5.0/5.0 -
Top notch work which is hard to find
Repair Quality - 5.0/5.0 -
Repairs were flawless
Customer Service - 5.0/5.0 -
Your staff did a fabulous job. Ronnie my service did a great job. Will recommend to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people at Caliber went above and beyond my expectations.