Caliber - Westminster

4.6 (3,955reviews)
90%
1110 Baltimore Blvd,  Westminster,  MD  21157

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,955)

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Returned Clean

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My Experience

Looks brand new!

My Experience

Thank you so much for getting my jeep done way sooner than anticipated. I am 100% happy with the way it looks. Every employee including Rick were absolutely a pleasure to work with. They offered my son popcorn and water while we waited for our rental. They gave me updates every time they had one. I would recommend caliber to anyone. Thank you!

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I already have!

Repair Quality

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Rick and the ladies at the desk were amazing

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Returned Clean

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My Experience

Likely to Recommend

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Professional/efficient establishment. I liked the updated texts.

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Returned Clean

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Returned Clean

My Experience

After 2 days and no estimate, I called and spoke with Mike who said "Hopefully we will have something for you tomorrow ." Mike did get back to me the next day with the estimate . I was told car would be done the following Friday. I received a text message in Tuesday stating the car was 60 percent done. On Friday I had to call again. I got a return call from Mike who said the car is not done and asked if it would be an inconvenience to get the car on Monday . Mile and I had previously arranged for a small scratch to be repaired. When I picked up the car, the scratch was not corrected. I told Tish and she handed me a piece if paper to write Mike a note . Not happy overall.... Will not be returning.

Likely to Recommend

Repair Quality

When i asked about my led fog light being replaced, they responded by telling me that they wouldnt be able to provide it, but for me to purchase it myself and my insurance will reimburse me. They replaced them with used fog light bulbs rather than new ones i had used bulbs installed and the other one does not work. The driver side fender well liner did not have adequate clips installed, but was tucked in the fender well. Aside from that, the service was not bad. Aslo, i would had rather have a better rental.

Customer Service

My Experience

Good communication

Likely to Recommend

The work was great and the employees were friendly, but the location was a bit inconvenient for us. We probably would have picked a place closer to our house, but this was where our insurance wanted us to go.

Repair Quality

My car looks great!

Customer Service

Very friendly and helpful!

My Experience

Very professional - clean waiting environment Good contact regarding progress of repair

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Returned Clean

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My Experience

Everyone that we talked to at the Westminster shop was very nice and helpful. Their work was very well done and if we ever have to have body work done again, we will definitely come back. Thank you!

Likely to Recommend

Repair Quality

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Returned Clean