Caliber - Westminster
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I had great and fast service. The front desk and everyone I dealt with were extremely kind.
Likely to Recommend - 5.0/5.0 -
Great service!
Repair Quality - 5.0/5.0 -
Looks great! Can’t even tell there was any damage before!
Customer Service - 5.0/5.0 -
I was so impressed with how clearly the people in the office communicated with me and how quickly and well the repair was done. I was treated respectfully like I am a person and not just a client.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Claudia did a great job keeping me up to date with repairs.
Likely to Recommend - 3.0/5.0 -
Siempre y cuando la persona no necesite el auto y este dispuesta a dejar el tiempo que ello le de el deceo de entregarlo
Repair Quality - 2.5/5.0 -
Me gustaría darle mas puntuación pero no quede satisfecho lo suficiente hay una mucha que habla español muuuy buena persona y muy buena jente ella el problema es en las personas con la autoridad mas arriba tienen un problema la responsabilidad cuando hable la primera ves me dijeron 2 semana para tener mi auto listo luego que eran 3 semanas le dije y me dijeron que era para ganar tiempo por si algún contra tiempo respondi ok pasan las 3 semana era un viernes y me escribieron que ese dia no podían que seria asta el marte y el marte cambiaron al miércoles y me entregaron el miércoles bien tarde y el vehículo quedo con detalles que deven ser corregido todavía pedí partes originales y no estoy seguro si las partes sean originales el vidrio del retrovisor es diferente al original que tiene el auto del lado derecho y ellos al parecer ni atención a esos detalles fui hoy le dije dicen que el lunes hablaran y me dejaran saber. Ahora entienden por que mi descontento puse la confianza en ustedes y me fallaron
Customer Service - 2.5/5.0 -
Me fallaron aposté mi confianza a ustedes y me fallaron me pusieron a dar muchas vueltas para la entrega del mi vehículo y todavía hay detalles por corregir en el vehículo no pusieron atención a instalar la parte y el vidrio del retrovisor es diferente al original del lado derecho ahora hay una mujer latina que habla español super amable y buena persona el encargado quisas tiene mas compromiso de lo normal y se mira que es buena persona pero igual caliber me quedo mal esa es la verda.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ben and his team was excellent. from the time that my truck was dropped off at caliber collision they were very professional. They kept me updated of the status of my truck being repaired, answered all my questions and concerns.. I highly recommend caliber collision in Westminster Maryland… Once again thank you Ben and his team…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision is a good place to go to get your vehicle bodywork repaired..Ben and the rest of the staff are very helpful and notify me of the progress of my vehicle being fixed.. I truly recommend them for your car bodywork..
Customer Service - 5.0/5.0 -
Customer service was outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would have liked a little bit more proactive communication letting me know why repair was taking so long, but the car looks great & runs fine, so I am happy!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was happy with the repairs. The paint matched and all of the body lines looked good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did fantastic work, and I was very pleased how they kept in contact every step of the way!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good job
Repair Quality - 5.0/5.0 -
Good Job
Customer Service - 4.5/5.0 -
Excellent job lights are great and the car looks brand new . Thanks for a job well done.
My Experience - 5.0/5.0 -
Really did not have time to fully inspect but car looked good as new.