Caliber - Westminster

4.6 (3,955reviews)
90%
1110 Baltimore Blvd,  Westminster,  MD  21157

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,955)

My Experience

The team who worked on my car and my service advisor were excellent car is finished as scheduled only had to wait on a third-party delay to get calibration done for the sensors otherwise extremely excited thank you for everything

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My Experience

The staff at Caliber Collision were amazing, especially Claudia. She kept me updated on my vehicles status from the beginning until the end. I appreciate that! Kudos to all of the auto body/collision repair personnel involved in bringing my baby back to life. Great job guys!

My Experience

Very courteous and great communication from start to finish. The truck looks like the day we bought it new.

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At every level the garage was courteous, efficient and did beautiful work.

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Repair Quality

Caliber staff were professional and a delight to deal with. There was one problem that was not their fault and that was obtaining a replacement radiator. It took almost 4 weeks to get a radiator.

Customer Service

All the staff were helpful and professional.

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Returned Clean

My Experience

Since you asked... I received a voicemail at 6:37pm on Friday to say that my car was being washed and then it just needed to be calibrated, and I could pick it up on Saturday between 10-11:30. Not knowing if "calibrating" might discover something, and the car wouldn't be ready, i waited until 10am on Saturday to call before heading over. However, instead of getting anyone at the shop, i got routed to Customer Service. He told me that the shops are closed on the weekends and that he had no way to contact the shop to see if someone was there. Since I would not be able to pick up my car until next Friday if i didn't get it today, I took a gamble and headed to the shop. Luckily, someone was there, and I was able to pick it up. Otherwise, it would have been an unfortunate inconvenience. Although the outside was cleaned, the inside had a layer of shop dust on the steering column, center console, and dash. Also, the new hood is not aligned properly. The gap on the left side is wider than the gap on the right. Everyone that I dealt with was great though.

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My Experience

Beautiful work, great environment and helpful employees. Very detailed in their explanations and kept me up to date during the process.

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They were all helpful and informative.

My Experience

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My Experience

Second time we've had cars repaired by your team. Beautiful work and great customer interaction.

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My repairs were excellent and so was customer service.

Customer Service

Excellent

Returned Clean

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My Experience

Thank you!

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Returned Clean

My Experience

From the moment I dropped off my car for repair until I drove it off of your lot, repaired it was an entirely positive experience. I was treated with politeness, professionalism and kindness from everyone. I was given updates which I really appreciated. Repairs were done in a very timely manner. Everything was explained. My car was in pristine condition when I picked it up, inside and out. I would recommend Caliber Collision to everyone...100% satisfied! What a wonderful company!

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If I could give a higher score than 10, I would!

Repair Quality

My repairs made my car look brand new. The inside was in pristine condition. Whoever worked on my car took great care.

Customer Service

My experience with Caliber Collision was a 10+ from start to finish. Everyone I dealt with was extremely kind, knowledgeable and organized. Such excellent customer service! My car was returned in pristine condition, on the inside and outside. Everything was done in a timely manner and I was updated on how the repairs were going. I will recommend Caliber Collision to everyone.

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Repair Quality

The repair job was great!

Customer Service

Our car looked very nice when I picked it up. Corey did a great job.