Caliber - Willingboro

4.8 (394reviews)
96%
4 Veterans Parkway,  Willingboro,  NJ  08046

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (394)

My Experience

Completely Satisfied with the service provided by Caliber Collision,l!

Likely to Recommend

Repair Quality

Thank you Jonathan. Appreciate all your help!

Customer Service

Returned Clean

My Experience

My experience with Caliber was excellent. The TEAM did an awesome job on my car. I didn't recognize my car when I saw it. The lady at the front desk is amazing. She was very kind and helpful. I'm extremely satisfied with the work done on my car. Thanks to everyone that made my car look brand new. I highly appreciate your TEAM. Caliber Collision comes highly recommended.

My Experience

The work was excellent and I was especially happy with Jonathan's professionalism and courtesy.

Likely to Recommend

Repair Quality

Everything was handled extremely well--prompt, courteous, professional--and I want especially to commend Jonathan, who was in charge of my repair. He could not have been more friendly and knowledgeable. Much appreciated.

Customer Service

See previous comment

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Estoy muy agradecido con el Personal de Caliber Collision porque me arreglaron el carro y lo dejaron como nuevo. Gracias por toda su labor y esfuerzo para hacer un trabajo de calidad; Dios los bendiga !

My Experience

I am completely satisfied with my experience with the staff at caliber. I was notified every step of the process. The details were explained clear and concise. The appearance of the facility was clean, comfortable and inviting. I would refer anyone that needed services at Caliber

Likely to Recommend

Very friendly shop. No one passes by without a kind gesture

Repair Quality

I am pleased with the ease of service I was provided by each agent involved with my claim. Everything was explained to me step by step, easing my anxiety along the way. Travelers is, to me, a premier insurance agency. No shady double talk, no wild goose chase. The phone system is user friendly. I was able to talk with a human within the minute. If I wasn't already committed to a policy I would definitely consider Travelers

Customer Service

As I stated before, the agents were comprehensive and clear

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Took my car here. From the young lady at the front desk, mechanic and manager was very professional and welcoming. They did a wonderful job on my car. I would definitely recommend them.

Customer Service

Took my car here. From the young lady at the front desk, mechanic and manager was very professional and welcoming. They did a wonderful job on my car. I would definitely recommend them.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I like the fact that we are covered for life in the area they fixed. You don’t see things like this often and I appreciate that

Customer Service

Everyone was super helpful and understanding. They are always available when I called and they definitely went the extra miles to ensure my needs were met

Returned Clean

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Repair Quality

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My Experience

Staff were all exceptional!! Communication was consistent and clear. Everyone was friendly and willing to help/answer questions. The entire process was smooth and I felt my vehicle was in great hands. They did not disappoint!! VERY VERY beautiful job!!! I will definitely be recommending 👍🏽 👍🏽👍🏽👍🏽. Needless to say that I am very satisfied!!! 10/10 would recommend!!!

Likely to Recommend

Communication ,service and expectations were exceeded

Repair Quality

Customer Service

My Experience

Friendly staff, professional and courteous. Love all the personal updates! That’s what excellent customer service is all about! Thank you!

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Repair Quality

Customer Service

Returned Clean

My Experience

They were professional and personable. Repairs were completed quickly and we’ll.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work and customer service. From the first day, the staff made me feel that my car was in experienced hands. The work was done on time without cutting corners. If I need more body work, I'll definitely use Caliber again.

Likely to Recommend

Repair Quality

Customer Service

My Experience

We were referred to Caliber by another shop because they were so busy. This shop is new but we were greeted by a very professional receptionist who gave us all the details needed and arranged for our rental car. We were then introduced to the management who was very pleasant and too, professional and gave us the process through which the car would go through. We received text messages on the progress of the car and when it was completed (which was ahead of time and truly appreciated) went to the shop and picked up the car after paying the deductible. They also took care of the rental! Overall thoroughly satisfied with the team and the process and would highly recommend this shop with any future "problems." Thanks for listening!

Likely to Recommend

Excellent, worth the extra commute from my house to bring my car to Willingboro!

Repair Quality

Looks like new!

Customer Service

Friendly, efficient, and communicative staff all around. Appreciated the text updates too and calls informing me of where they were in the process.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean