Caliber - Winnetka

4.9 (2,188reviews)
99%
19733 Sherman Way #1,  Winnetka,  CA  91306

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,188)

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The team at Caliber, winnetka were very accommodating! They went beyond my expectations in my car’s repairs. Jaime, the gentleman who worked with me was very cordial, kind, and communicative. Would recommend this location to those who need their car fixed up!

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My Experience

You are the best! I feel like you went above and beyond to repair my car to perfection. I appreciate the frequent updates and getting my car back a week earlier than expected. Thanks again!

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.My car’s body looks gorgeous but my stereo system keeps freezing and my Bluetooth doesn’t work. This never happened before I dropped it off to you. If it keeps freezing I will bring it back to you to fix it at your expense.

Customer Service

The customer service was EXCELLENT. Hymie couldn’t have been any nicer and tried very hard to fix my car to perfection and in a timely manner.

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Jaime Paz, Katherine, and VJ were extremely helpful and had great communication. They made the process smooth and Jaime patiently answered all my questions! Would definitely come back for future repairs!

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My Experience

Everyone who i encounter at this location was very professional, helpful and nice , knowledgeable, i was more than satisfied with their service keep it up 🙏🏻😊

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Very professional

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Above and beyond

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Hi the repairs were perfect. The car was cleaner the day l got it back from you than the day l bought it. The wheels too.

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Very helpful and willing to go that little bit extra.

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3 times to get something right

Repair Quality

I had to go to the shop three times to get things done to satisfaction and my score represents that. The first initial estimate and repairs were done ahead of schedule and I hoped great great experience but when I went through the estimate of what was done it didn’t address two critical items that the insurance and them were aware of that I specifically told them about which was warning on dash that my 4 wheel drive system was disabled and a strong smell of smoke and I was light headed taking into the shop. Fast forward a week they called me. Everything seemed ok and I signed on the work and then get the vehicle home and notice a piece on the rear under carriage is hanging off. Go to shop again and it turns out they used clips vs screws to secure

Customer Service

They were quick to rectify issues etc after raising but after picking up first time and I mentioned something was up that was met with an attitude and questions it’s only after he checked paperwork and going round back of shop did the attitude change. A promise of delivering the car after 2nd attempt wasn’t honored but after nearly a month without our car we just wanted it back

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It’s worth to recommend

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Fast and efficient job on my vehicle

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Very friendly

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Very professional

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Work was done quick and efficient

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I’m so happy with how my car turned out- it looks fantastic. VJ was fantastic to work with and Katherine and Jaime were critical members of the team, making sure I was well communicated with and that the project was ahead of schedule.

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