Caliber - York PA
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Took longer than expected, but I was happy with everything
Customer Service - 4.5/5.0 -
Took longer than expected, but I was happy with everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I highly recommend Caliber Collision for collision repair
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well done!! Even cleaned the inside..beautifully done!
Customer Service - 5.0/5.0 -
Timely and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Took almost 4 weeks for a basic repair but I understand that’s a mixture of the holidays and snow/deer accidents. But I heard the part was ordered wrong multiple times. The shop wasn’t communicating with the insurance company correctly. The alignment shop wasn’t communicating with the body shop and overall the text website ETA was never correct. All in all it was not a great experience but I don’t think it was actually Calibers fault just more so the timing
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Caliber Collision was very accommodating and professional as was the work performed on my Kia Forte. Thanks again!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Time efficient and hassle free you guys are great! Keep up the good work yall
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks brand new, very professional, very respectful and they kept their word. I did an excellent job. The outside looks great and so does the inside. Thank you and the receptionist was very very very good and performing her job giving great service.
Likely to Recommend - 5.0/5.0 -
From now on out, I would recommend them always
Repair Quality - 5.0/5.0 -
Leo and the rest of the staff was excellent from the receptionist. Everyone was professional, and everyone was just more than exceptional.
Customer Service - 5.0/5.0 -
Customer service was outstanding, magnificent and it’s the way a company should be run. It was perfect.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I truly appreciate the communication aspect of your services: reaching out with updates weekly. Our vehicle was returned incomplete due to lack of access to materials to fix it: we will not be inconvenienced at a later date to bring it back when parts are available. Our vehicle was set to be done about 2 weeks after bringing it done. But then work was extended by a week.. and then another week… and now still not finished. We were told it was going for an alignment at the beginning of the last week and it still was not finished the said alignment by Friday. We had to pay a significant amount of money for a rental car due to multiple extensions on the work being done on our vehicle from lack of parts, tech illness, and delays with the alignment shop. Again we did appreciate Matt and his upfront updates about all of this: but over we are very disappointed in the shop and work done/lack of work.
Likely to Recommend - 1.5/5.0 -
Work delayed and extended multiple times. Took 2 weeks post accident to even get an appointment to bring my car in. I wouldn’t recommend to someone who was looking to have a timely repair done.
Repair Quality - 2.5/5.0 -
Repair incomplete. Did not have access to required parts. Took a week to obtain an alignment
Customer Service - 4.0/5.0 -
Front desk lady very rude and unprofessional. The tech Matt in charge of our service was very good, professional and communicative
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great. They even cleaned my rims before pickup. Appreciate the work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased and did a very good job on everything thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a very good job on my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
I was told that parts that I did not want replaced had to be.
My Experience - 5.0/5.0 -
I want to thank you for your work and dedication, in particular Matthew, for doing work at his own level and I thank the audiences very much for the entire Caliber team.