Caliber - York PA

4.7 (520reviews)
93%
2000 Whiteford Rd,  York,  PA  17402

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (520)

My Experience

Caliper made the whole process simple and easy. I loved the communication they gave me every step of the way while my car was getting fixed. Everyone I dealt with there was super friendly and helpful. Especially Kim she explained the entire process to me and kept in touch with my car’s progress.

My Experience

Three things. 1. Were the roof rails removed? The back rail is now crooked. 2. I received the car back with about 20 miles of gas. It was not dropped off this low. What gives? 3. The pinstripe painting looks like it was done by a 10 year old. Was it even taped off?

Likely to Recommend

Repair Quality

Pin stripe looks terrible, rear roof rack was put on crooked, and car left with 20 miles of gas.

Customer Service

Mixed messages. Took way too long.

My Experience

Wonderful job! My car was even washed & vacuumed on the inside. Very friendly staff & very knowledgeable!

Likely to Recommend

Everyone at Caliber were friendly & knowledgeable. They were very personable. The workmanship is excellent.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Nice to work with

Customer Service

Likely to Recommend

I would recommend this body shop to anyone I know. They kept me informed with the process weekly, they have top notch staff, and their customer service went well above my expectations.

Repair Quality

No repairs were completed but was very satisfied with the breakdown of what work would of been performed.

Customer Service

The staff was very professional and went above my expectations of time spent explaining everything to me.

Returned Clean

My Experience

Job is great I am satisfied and happy. Thank you!

Likely to Recommend

Repair Quality

There was a gap problem that was not addressed satisfactorily. We brought the vehicle back for a second vist and were pleased with the results.

Customer Service

The receptionist is not "consumer friendly".

Likely to Recommend

Repair Quality

They were very communicative and helpful.

Customer Service

Stayed in communication with me

Returned Clean

Likely to Recommend

Vehicle looked great

Repair Quality

Colten was a pleasure to deal with. He is a tremendous asset to your company ! He’s an exceptional employee. Entire staff respectfully and helpful ! Thank You !

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

Repair Quality

Great communication and satisfaction!

Customer Service

Likely to Recommend

The car is going back in on 9/3 to attempt to repair the whistle noise.

Repair Quality

The work is still not complete. The car is going back in the shop on 9/3 because the driver door continues to have a whistle noise when you drive above 60 mph.

Customer Service

The car is going back in on 9/3 to attempt to repair the whistle noise.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Caliber Collision is a very reliable center to take your car when needing repairs of any sort. They had excellent communication, promising information about the repairs every Tuesday and Thursday. I even received my car at an earlier date then promised. It looks like it never went to the shop! I am very satisfied with everything Caliber had to offer!

My Experience

You guys were very quick and made my 18 year old car looking good again! I appreciated being updated throughout the process as well.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was done well from start to finish thank you for the great service

Likely to Recommend

would recommend your shop

Repair Quality

Great job great experience thank you

Customer Service

All activities very positive

My Experience

Everything was perfect with me.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car was washed and cleaned when I picked up

Customer Service

My Experience

The repair work was amazing! Looked it just came off the lit, from the back. 🙂 Made the rest of the car look better. Staff was also great and kept me informed. Highly recommended!

Likely to Recommend

Repair Quality

Looks far better than when I took it in.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service