Caliber - Yukon
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Just took too long. Other than that it is great. Don’t need to be contacted.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone was very courteous and great to work with. Progress during the time the car was in the shop was provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff kept me informed as to what was going on. Repairs look great. They restored to new condition. Thanks !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We’ve been happy with the overall experience, although we were a bit frustrated at the end. We were told on Friday that all that was left was a calibration, which would be done on Monday. I didn’t hear back until Monday evening that the calibration was done but it needed one final test drive, which would be done Tuesday morning and I’d get a call after. I didn’t get a call until Tuesday evening that everything was good and to pick it up Wednesday morning. Thankfully I still had my rental car, but if I were paying out of pocket for it, or if I didn’t have one, I would be even more frustrated that there was such a delay for no apparent critical reason.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and prompt service. Keep me updated through the repair process. Highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great.
Customer Service - 5.0/5.0 -
Great customer service. Very attentive. Kept me updated through entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Keeping us informed was terrific, and the car looks amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went so smoothly and each person I talked to did a great job! Everyone was friendly and professional.
My Experience - 0.0/5.0 -
We had communications issues where we were told we would get call backs and didn't. The manager wound up getting involved. We were waiting for a part that wound up not being needed which cost us a few weeks. The manager took a look and decided the part could be repaired instead. They did get authorizing to release the vehicle prior to getting the final payment from the insurance company. Otherwise, the repair looked good and solid.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
We enjoyed it appreciate your help you did a good work thank you
Customer Service - 5.0/5.0 -
Good work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were done very much to my satisfaction. I DO NOT like the automatic notices 3 times a week. They are very inaccurate and lead people to think the service team is living about the status. They should be able to give accurate updates and not rely on some computer that is not actially doing the work. Cameron was better explaining things than your dumb computer program.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All work was done to our satisfaction
Customer Service - 5.0/5.0 -
The actual commication from Caliber and our adjuster was satisfactory. The automated messages from CarWise suck. It is so inaccurate that it makes the body shop personnel look like liars. Stop with the auto messages and let's keep it real.
Returned Clean
My Experience - 5.0/5.0 -
I just want to tell you how impressed I am with everyone at Caliber! Feli was so communicative and kept me in the loop every step of the way. When I got my car today, it looked brand new! I was so pleased and I could not have asked for a better experience. Thank you to everyone at Caliber. Hopefully I won’t need to use you guys again (fingers crossed lol), but if I do, I will definitely come to you. I’ll also make sure everyone knows that you’re the best in town. Thank you so much for getting me back on the road!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am more than pleased with the work that was done on my car. The paint was beautifully matched to the original color. I couldn't be happier. And the staff from Selly and Amanda at the front desk to Jason, the General Manager they couldn't have been more professional and friendly to work with. They are true assets to the Caliber Collision name name. "Nissy" (my car) thanks you as well. She is looking and feeling so pretty again. I highly recommend Caliber Collision of Yukon for all your car collision needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, I felt like I was told everything. Caliber did a fantastic job with my body work as well as keeping me informed. I’m glad I made the choice to use this shop.